Mohammad Fuad Shahin, IT Help Desk

Mohammad Fuad Shahin

IT Help Desk

mada

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Computer Science
Expérience
2 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :2 years, 11 Mois

IT Help Desk à mada
  • Jordanie - Amman
  • Je travaille ici depuis mai 2014

Responsible for all LAN elements (responsible for configuration routers and DHCP and troubleshooting the LAN).Basic knowledge on mail server “Microsoft exchange 2010” (responsible for two cluster mail servers (mailbox check the sync between them and add new emails and groups and remove emails and groups and troubleshooting any issues with the sync and the load balancing and emails problems sending and receiving). Responsible for Storage server (add new accounts with new folder with specific permission and upload files). Active Directory users, Group and full centralized control .

IT Clerk à Carrefour
  • Jordanie - Amman
  • octobre 2013 à mai 2014

Troubleshoot the point of sales and scales, and sending force price by networking using local networks and virtual LANs on the domain .Add new users on the system and remove the others depending on email from the human resource. Troubleshoot printers and LDT (Laser Data Transfer) by formatting and install new software.

Intern à Bank of Jordan
  • Jordanie - Amman
  • juin 2013 à août 2013

I was working in Compliance and Risks Department as Information Security Clerk, where I was responsible to review the reports related to system access and report any exceptions or violations to the bank information security policy, also to review the configuration of the system security policies and recommend changes when required.

Instructor à Knowledge Stations
  • Jordanie - Amman
  • juin 2012 à juin 2013

Knowledge Stations is an institute for the Ministry of Information Technology and Communications, where I was delivering courses in:

• ICDL

• Typewriting

Data Entry Operator à Petra Express
  • Jordanie - Amman
  • octobre 2011 à juin 2012

Archiving and documenting contracts and other documents for big companies like Orange, banks, … etc.

Éducation

Baccalauréat, Computer Science
  • à Philadelphia University
  • septembre 2011

Information Technology- Computer Science

Specialties & Skills

Soft Skills
Soft Skills

Langues

Anglais
Moyen
Arabe
Expert