Technology Lead
Infosys
Total des années d'expérience :8 years, 2 Mois
Managing, monitoring, and maintaining Oracle database systems, ensuring high availability and performance. Performing routine database maintenance tasks, such as backups, restores and patch installations. Troubleshooting and resolving database issues to minimize downtime and ensure data integrity. Creating and managing user accounts, roles, and permissions in Oracle databases. Monitoring database performance and generating reports for analysis. Provide technical support to end-users and addresses their database-related queries. Understanding of Change Management, Incident Management with use of ticketing tool Service Now. Experience in Oracle Enterprise Manager (OEM) 12c/13c Experience in Oracle Data pump. Collaborating with development teams to optimize SQL queries and improve application performance. Documented database configurations, standard operating procedures, and troubleshooting guidelines. PerformMonthly ticket Audit. Perform Quarterly ITGC SOX review, gather and submit control evidence to internal and external auditors. Knowledge of Golden Gate and Oracle ASM Knowledge on database security viz. e-wallet Participates in on-call rotation for 24/7 support and responds to critical incidents promptly.
April 2016 - March 2022
Provide technical and analytical support in the Unix/Aix environment Analyze application data to assess performance and uncover problems Work collaboratively with peer development groups to ensure the QA to target delivery Complete root cause analysis of defects Monitor transaction processing related to NEFT, RTGS activities Aware of VACP and Type C payment mode, its functioning in online and offline mode, Branch Channel and associate processing in SDMC and MDMC mode, Corporate Channel and associate processing, BBPS and EBPP payment processing Thorough knowledge of NACH mandate registration, FCRA Processing, National Pension Scheme (NPS) Processing, SI- Service Integration Testing of Indian payment system created on Java platform underwater-fall model API testing using SOAP-UI Experience in Large batch processing using spring batch and performance tuning. Troubleshoot and resolve application issues aroused from end users and clients Resolved tickets on time and Participated in daily status meetings Knowledge of Debugging to reach the root cause of the issue. Knowledge of NPCIs BBPS payment testing, debugging and application monitoring. Bug tracking using Bugzilla to understand the nature of the issue and reach a solution on priority. InteractingwithclientstounderstandtheirrequirementsandcreatingBRDforthechange suggested. Meeting with business, Stakeholders and users to gather the requirements and expectations to work towards the banks goal.
Bachelor of Electronics and Telecommunication Engineering