Soccer Coach & Financial Accounting Assistant
Hairu Corporate Management
Total years of experience :15 years, 7 Months
* Forming a Soccer Club named as Hairu FC
* Maintaining staff records
* Managing the Hairu Security Squad
* Evaluating the staff members on monthly basis
* Reporting the direct information with Higher management
* Preparing and budgeting the financial statements
* Costing the additional areas which should reduce
* Controlling the finance & administration
* Reconciling the bank statements
* Credit Card Payments
* Retrieving customer check copies as fr the requests
* Invoice Payments f Company Checks
* Bookings for Clients as per the reports of Prime Brokerage.
* Stock Brocking & equity Management.
* Administrating the funds according to the stock market.
* Providing team information for the Higher Management.
* Coordinating several projects for the staff engagement.
* Managing security officers in Administration role
* Creating budgets according to the requirement
* Ledger & Accounts maintaining Responsibilities as Trainer & an Auditor Role
• Conducted and completed classroom training for the team well within timelines
• Monitored RPH, quality of operators and ensured learning curve targets are met
• Created training materiel in the form of PowerPoint presentations and Process Flows
• Liaise with the USA for process related queries and updates
• Daily audits conducted and timely, constructive feedback provided to operators in order to ensure Quality targets are maintained
• Act as a specialist for process related queries
• Touch base on the progress of operations in IPSS on monthly conference calls with BA and Project managers.
• Carry out the compliance responsibilities in the role of Local Compliance Representative.
• Liaised with senior managers for various approvals related to projects
• Created a MI for reject database.
• Successfully made known him by providing a Cost efficient saving during his tenure.
Experience in People Management role
• Act as a SPOC for escalations during absence of Manager
• Provide conflict resolution if any should arise within the team at time of deputizing
• Encourage process improvements and sharing best practices among the team
• Handling the leave planner according to the capacity management.
• Encourage team to participate in company initiatives and support team members who initiate engagement activities
• Handling the team with positive attitude.
• Managed to lead the team to achieve two consecutive “Team of the Month” awards in 2011.
Major Responsibilities
• Processing payments for Credit cards and loans.
• Credit card maintenance.
• Payment investigation and retrieval of old check images.
• Check returns maintenance.
• Maintaining Management Information reports.
• Maintaining effective communication with the Client and Business Area (USA) on all work related issues.
• Handling process induction training for new joiners.
• Managing the volumes by allocating staff into different queue in the process.
Created and Maintained Management Information
• Created and maintained total volumes for Management Purpose.
• Created and maintained ‘Quality’ data base for team as a Zone Coordinator and colleagues to boost morale and also encourage good work