Mohammed Anwar Siddiqi

Fully resumed title and duties after acting as Operations Manager for over a period of 8 months in the year
2014 while working as a Line Haul Coordinator(Supervisor).

Some of the Core Duties as Operations Manager

Network management integrity
Supervise PLC's and clerical staff
Responsible for Hiring Personnel
Responsible for inbound shipment monitoring and tracking
Supervise selected Logistic Providers performance and budgets.
Lean training and improvement
Administrating metrics with customer management
Develop and monitor KPI's and implement continuous improvement opportunities
Ensure clerical and supervisory staff adheres to established work standards and work processes
Systems, Data integrity and maintenance management
Responsible for training the operations workforce and the customer for improvements
Regularly communicate with customer personnel
Implement changes to processes or procedures
Responsible for looking for new business opportunities
Track transportation performance

Promoted as Line Haul Coordinator after successfully completing 7 months as Fleet Manager with satisfying results in
the core duties of the job. Some of the Line Haul duties are stated per below.
•Match available fleet power with available loads that are currently committed to in order to meet service requirements for
the network and outside customers on a current and projected basis. This is done in a fashion to ensure that the cost
effectiveness of our fleet including repositioning costs are balanced against the cost of purchasing power from outside
carriers on a weekly or daily basis.
•Responsible to ensure that we utilize the lowest cost alternative for every load that is run in order to maximize the
profitability of each run and thus the overall fleet for each day.
•Ensure that the customer service response that CEVA Ground gives to the internal CEVA FM customer and the outside
customers is timely accurate and complete in every instance.
•Determines what additional loads can be accepted and serviced within our fleet capacity and helps determine the
revenue levels that are needed to move those additional loads when they are accepted so that we ensure the profitability of
the move.
•Oversees the actions of the Fleet Manager group within their region to ensure that the fleet is consistently available,
positioned to be able to most profitably run loads within the system and are in compliance with the DOT and customer
requirements.
•After reviewing the loads that are committed to and available in the system and determining the best utilization of the
CEVA Ground fleet, the Coordinator determines which loads need to be contracted to 3rd party carriers and then in
conjunction with the brokerage personnel determines any replanning that will be needed based on the cost and availability
of 3rd party carrier power.

Promoted to Fleet Manager after a successful completion of 1 year as Customer Care Rep II.

Some of the Core Duties as Fleet Manager
Dispatch drivers for U.S. domestic shipment pick-ups and deliveries verifying contractors / subcontractor's
H.O.S.
Ensure compliance with DOT regulations and established internal policies and guidelines.
Notify drivers of assignments and direct their activities to ensure cargo is picked up and delivered
according to
schedules.
Control equipment trailers and tractors.
Manage and forecast availability of CEVA Ground fleet.
Monitor and respond to all electronic communications.
Monitor miles/revenue per unit.
Enter information in Transportation Management System.
Development and maintain excellent customer service to internal and external customers.
Handle accidents/incidents as they occur.
Complete administrative paperwork relative to DOT and company documentation standards.
Assist the load planner and customers regarding issues to ensure compliance and troubleshoot issues.
Monitor service exceptions with contractors and issue business discussions as needed

Work with clients to establish detailed profiles and procedures that properly represent their export process.
•Trace and track customer freight, prepare rates, provide quotes, take pick-up requests, route and book freight as
needed.
•Notify customers of any delays in shipping and dispatching points.
•Maintain contact with airlines, trucking companies and agents handling freight.
•Proactively inform shippers and consignee(s) of problems.
•Provide proof of delivery.
•Enter shipment data in system.
•Run, maintain, and file reports.

Jeddah, Saudi Arabia
•Managed over 400 of either gained or existing clients.
•Increase profit margins by up selling to existing customers.
•Generating sales and building relationship
•Broad experience in methods of transportation for domestic and international freight (air, ocean, LTL, FTL etc.)
•Following up with clients on regular basis and tracking their logistics needs and maintaining steady and concrete
business relationship
•Problem solving, Strong communication skills, business intelligence, and drive necessary to successfully manage
multiple projects and tasks simultaneously to meet hard deadlines
Received letter of appreciation from the CEO in GSO for outstanding performance in quarterly tests. Received
certificates from the Aramex Corporate University for completing trainings in different fields of logistics.