Business Unit Manager - Medical Informatics (FUJIFILM IT Medical Systems)
TAMER Group
Total years of experience :20 years, 1 Months
MI business management for FUJIFILM products which are :
-PACS - Picture Archiving Communication System & RIS - Radiology Information System.
-Advanced 3D post processing application for CT & MR Reconstructions.
-Other Medical Informatics application like Mobility solutions and medical patient portals. And Technical integration (DICOM & HL-7 methodologies).
-VNA - Vendor Natural Archive solutions which could integrate all departments in any health care facility under one platform and single interface for all medical outputs.
MI business unit management activities including the following :
-Technical Support & after sales services (Client & Sales Team).
-Staff & management including orientation, planning, support & motivations, double visits and deals closing when needed or on regular and planed approach.
-Project Planning, Implementation, monitoring & closure with all required documentations and registers along with lessons learned and closure documents.
-Application Training for Customers & staff.
-Projects quoting, RFP Analysis, proposal submission and follow-up.
-Government/MOH tendering process, starting from RFP analysis and then contacting the OEM to get required specs prices and then to build the technical architecture and BOQ accordingly and finally preparing and filing all tender documents as per ministry/client requirements.
-Business unit sales approaches, targets, appraisal forms, -Special projects to achieve unit target.
Working with remote supplier as well as ongoing support of the customer including:
-Software supplier hardware specifications review and acquisition.
-Overlook hardware set up and facilitate transition to Software supplier
-Work with supplier during onsite installation and system configuration as well as testing
-Lead the first line of customer calls, issuing a ticket in supplier system and document step by step trouble shooting procedure for future resolution.
2009-2012 IT Officer - Tele-Radiology Project
2012-Current IT Project Manager - Medical Division ( FUJIFILM IT Products )
-Implementation of “eMIS” ERP & Oracle E.Business suite application on the following :
-GL, AP, AR, Fixed Assets and Cash management modules.
-LAN Network Administration (TCP/IP, VPN and network trouble shooting experience).
-VPN connections with local site & customers sites.
-support of a Tele-Radiology centralized reading environment.
-Local project management: working with remote supplier on implementation as well As ongoing support of the customer including:
Software supplier hardware specifications review and acquisition.
Overlook hardware set up and facilitate transition to Software supplier
Work with supplier during onsite installation and system configuration as well as testing
Lead the first line of customer calls, issuing a ticket in supplier system and document step by step trouble shooting procedure for future resolution.
Running sequence of trouble shooting steps before escalating issues to supplier.
Document solutions from supplier such that future issues can be handled locally
Managing customer complaints on Connectivity Application issues.
Experience with Linux/Unix OS, DB2, storage such as DAS, SAN and Tape backup.
Responsible of oracle 10g applications (OMEGA ERP ) includes:
Finance, Investments (Bidding) and Contracting (Tenders) systems.
I Developed an AR(Accounts Receivables ) system from scratch to collect all municipality revenues and Follow-Up citizen payment Transactions through “SADAD” system (E.Government system).
Developer & Implementation Consultant; Mainly in the following modules:
Main Accounting Systems
General Ledger Accounts Receivables, Account Payables, Budgeting, Fixed Assets & Cash Flow systems.
Distribution Systems
Inventory & Stock Control, Purchasing, Sales, HRMS & Property Management systems.
Excellent Experience in Systems analysis and Business functions.
Software & Applications: (ORACLE 10g Database with ORACLE 6i Forms & Reports)
POS Application; Point of Sale
CWM Application; Clinical Workflow Management.
CRM system; Customer Relationship Management.
Supply Chain & Sales application.
General Ledger System ( Accounting & Budgeting )
Full HRMS (Human Resource Management System) for Al Sorayai Trading Co.
Websites:
www.bouhayrat.com
www.tabateek-sa.com
www.alredaei.com
Higher diploma, IT (Information Technology ) Passed "AL-SHAMEL" exam with score 73.8