Total Years of Experience: 13 Years, 4 Months
December 2016
To February 2022
Senior Relationship offers
at National Bank of oman
Location :
Oman - Muscat
Key Responsibilities:
• Responsible for the marketing of SME LOAN. Applied the latest sales & marketing techniques to
meet targets. Worked closely with the team leader to acquire maximum marketing advantage.
Underwent multiple training courses in several banking products. Offered excellent business
development techniques in achieving higher sales growth.
• Meet new prospective customers on a daily basis. Introduce banks, its services and benefits (SME
Loan specific)
• Prepare daily sales report.
• Extensive market research for identification of prospective customers, including door to door
marketing.
• Render excellent business development techniques.
• Assist the Team Leader on a regular basis and work in close co ordination with the team to penetrate
• Responsible for the marketing of SME LOAN. Applied the latest sales & marketing techniques to
meet targets. Worked closely with the team leader to acquire maximum marketing advantage.
Underwent multiple training courses in several banking products. Offered excellent business
development techniques in achieving higher sales growth.
• Meet new prospective customers on a daily basis. Introduce banks, its services and benefits (SME
Loan specific)
• Prepare daily sales report.
• Extensive market research for identification of prospective customers, including door to door
marketing.
• Render excellent business development techniques.
• Assist the Team Leader on a regular basis and work in close co ordination with the team to penetrate
August 2014
To October 2016
Senior Sales Officer
at UNION NATIONAL BANK
Location :
United Arab Emirates
Injaz Marketing Management, a subsidiary of Union National Bank.
Key Responsibilities:
• Achieve sales target and Support sales team and departments (CSD, RCS, CCD, CAD, HM and
Branches), which covers documentation, control and monitoring of cases process and escalating
exceptions to the business units and senior management.
• Monitoring of sales team and submissions of quality files to maximize success of cases and minimize
rejection ration.
• All operational decisions related to the job function can be obtained in consultation with the higher
level.
• Checking and processing the files and forward to the credit department.
• Ensure utmost customer satisfaction to customers using services provided by Business loans and
operations.
• Maintaining the Daily Sales Reports (DSR) from Sales Team.
Key Responsibilities:
• Achieve sales target and Support sales team and departments (CSD, RCS, CCD, CAD, HM and
Branches), which covers documentation, control and monitoring of cases process and escalating
exceptions to the business units and senior management.
• Monitoring of sales team and submissions of quality files to maximize success of cases and minimize
rejection ration.
• All operational decisions related to the job function can be obtained in consultation with the higher
level.
• Checking and processing the files and forward to the credit department.
• Ensure utmost customer satisfaction to customers using services provided by Business loans and
operations.
• Maintaining the Daily Sales Reports (DSR) from Sales Team.
September 2013
To July 2014
Relationship Officer
at ABU DHABI ISLAMIC BANK
Location :
Canada
Providing financing solutions (Business expansion, working capital solutions etc) to SME.
• Managing existing portfolio and maintain strong customer relationship.
Analyzing financial statements and provide sound recommendations & customers
profiles including turnover and average balance.
• Providing excellent customer service and attending to enquiries in a prompt manner.
• Communication between different units - Credit & Operations, to ensure timely approval/disbursement.
• Investigated handling of various transactions and accounts to bring out inefficiencies and fraudulent
activities.
• Managing existing portfolio and maintain strong customer relationship.
Analyzing financial statements and provide sound recommendations & customers
profiles including turnover and average balance.
• Providing excellent customer service and attending to enquiries in a prompt manner.
• Communication between different units - Credit & Operations, to ensure timely approval/disbursement.
• Investigated handling of various transactions and accounts to bring out inefficiencies and fraudulent
activities.
December 2011
To August 2013
Relationship Officer
at Mashreq Bank
Location :
United Arab Emirates
Doha Qatar
The Mashreq bank is UAE premier bank & have branches in Qatar, Egypt, Bahrain & in Kuwait. Qatar
has developed significant expertise in retail mortgage loans to different market segments and also has a
large corporate client base for its housing related credit facilities
The Mashreq bank is UAE premier bank & have branches in Qatar, Egypt, Bahrain & in Kuwait. Qatar
has developed significant expertise in retail mortgage loans to different market segments and also has a
large corporate client base for its housing related credit facilities
October 2008
To November 2011
Relationship Officer
at Abu Dhabi Commercial Bank
Location :
Canada
Building & maintain relation with new & existing corporate clients for the bank, ensure the growth
of the SME Business loan products & targets on the same
• Building an brand image for Business Account & Business Loan.
• Processing customer transactions and respond to product-service inquiries in a responsive, accurate
and timely manner. Provide quality customer service at an excellent level.
• Build awareness among customers with special emphasis on flexibility, ease of operations, safety
and security on the bank’s diversified range of products to meet client needs.
• Strengthen banks presence in the global market by providing clients with a high quality service
proposition based on professional relationship management.
• Achieving sales targets personal & team in line with the revenue objective of bank, perform market
research, conduct sales promotions and manage events.
• Cross Sell products include Auto Loan, Smart Loan, Credit Cards FD’s, banca. etc.
of the SME Business loan products & targets on the same
• Building an brand image for Business Account & Business Loan.
• Processing customer transactions and respond to product-service inquiries in a responsive, accurate
and timely manner. Provide quality customer service at an excellent level.
• Build awareness among customers with special emphasis on flexibility, ease of operations, safety
and security on the bank’s diversified range of products to meet client needs.
• Strengthen banks presence in the global market by providing clients with a high quality service
proposition based on professional relationship management.
• Achieving sales targets personal & team in line with the revenue objective of bank, perform market
research, conduct sales promotions and manage events.
• Cross Sell products include Auto Loan, Smart Loan, Credit Cards FD’s, banca. etc.
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