Manager Transformation - Operational Excellence
Saudi Ground Services Company
Total years of experience :22 years, 9 Months
Managing growth target set 5 Billion
Developing & implementing strategic Sales & Marketing plans
Analyze Market Intel & set corrective actions
Monitor employee performance & development
Acquiring new business
Managing Hunters around the kingdom
Sales Target, Strategy & Planning
Policy & Procedure set up for existing sales products.
Conducting & monitoring sales activity.
Market research
Budgeting and making sure that the team achieves the assigned sales targets.
-Establishing Sales force and Network expansion.
Jan '11-Current Arabian Jets for Aviation Services Ltd. Base Jeddah.
-Business Development Manager
• Reporting directly to the CEO.
• Development of block hour packages and sales of the same to all major corporate houses and individuals.
• Sales of Aircraft management services.
• Policy & Procedure set up for existing sales products.
• Conducting & monitoring sales activity.
• Market research
• Budgeting and making sure that the team achieves the assigned sales targets.
• Managing a team of 3 sales individuals
Jun '08-Nov '11 Emaar, the Economic City (Riyadh, Jeddah& King Abdullah Economic City)
•Land Sales Manager
• Working on Land Pricing & Sales Strategy.
• Working on the Financial Feasibility of Land project.
• Establishing Sales force and Network expansion.
• Corporate Sales Manager
• Leading Ad Hoc projects (affluent NCB, Al Jazeerah Bank Mortgage deal)
• Commercial Leasing (Identifying our target tenants, creating offers on the spot depending on the request)
• Head of Riyadh Sales Center
• Managing the EEC Branch (Manpower, logistics, focal point & Sales)
• Total Value of Sales conducted SAR 55, 000, 000.00
May '05 - Jun '08 National Air Services/Al-Khayala Airlines, NasAir (Jeddah/Riyadh)
• Supervisor-Sales System & Business Development.
• Developing and expanding our Sales network & distribution (return Value SR 1, 4 Million 1st 2
months)
• Marketing & Sales Strategy, Revenue Control.
• Assisting in creating the Branding and Marketing material
• Supervising Charter Sales (Return Value SR 6 million in 2 month)
• Team Leader, Reservation Center.
• Official Contact with al IATA official Organization (IATA, IATA BSP, ATPCO, OAG, GDS)
• Airlines System Implementation & Integration with 3rd party systems
• Improving the Terms & Conditions of the Airline.
• Provide Training to External parties on system usage.
• Sales Force.
• Establishing the Contact Center.
• Reservation Coordinator, Reservation Center.
• Booking & Ticketing
• Training Staff.
• Information desk
2003 - May '05 Saudi Arabian Airlines
• Customer Service Agents at King Abdulaziz International Airport (Jeddah)
• Working All station, VIP, Check-in, Departure, Special Needs Services.
2000 - 2001 SADAFCO.
• Under Training Job
• Market & Product research.
• Factory & life cycle of the product.
• HR, recruiting process.
• Bachelor Degree in Business & Administration at KAU. • Certification (Certified Financial Consultant) • Certification (Certified Accounted Technician) • Certification (Certified Business Administrator) • Microsoft Office application at Compu Business • FAA Commercial License (Saudi Airlines Qualification) • Customer Service & Satisfaction Courses Provided by Saudi Airlines