collection
dunia finance
Total years of experience :11 years, 9 Months
Monitor accounts for delinquency and make daily collection calls, follow-up to obtain payments.
Collect accounts by discussing situation with customer; obtaining payment; developing a solution by working with customer and the sales department.
Documents collection actions by completing forms, reports, logs, and records.
Refers accounts for legal action.
Set up credit files, process applications and update existing accounts
Form September and present work at fly Dubai at customer service and my most responsibilities like:
Handling call and responsibilities handled economy and business class.
Greeting and assisting airline customers.
Checking in passengers at airport with phone and assisting them in the ticketing reservation procedure.
Answering the client queries about the arrival and departure timings of the flights.
Making announcements for passenger information.
Contact with my team by used sales force and follow cases and solved.
* Ms-office programs
* Internet.
* typing on keyboard (Arabic or English)
*install all software and driver like (win xp’win7…add device and driver)
* Windows 2003 (AD) (add user to domain and groups and follow it)
* Domain (adds pc to domain and follows the policy)
* Computer Maintenance (hardware and software)
University: Sudan University of Science and Technology, Faculty of human development- Electronic engineering Number of year attended: from 2005 to 2008 Degree obtained: Diploma (3 years)