IT Systems Engineer
Kuwait National Cultural District
Total years of experience :5 years, 9 Months
Planned, modified, and executed research techniques, procedures and tests regarding AR
technology.
Performed in-depth interviews with research subjects and compiled data and analyses into reports
for review by the group leader.
Gathered, arranged, and corrected research data to create representative graphs and charts
highlighting results for presentations.
Worked with the software development team on reported errors and bugs on newly released software and assisted in the deployment of release fixes.
Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Patched software and installed new versions to eliminate security problems and protect data.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Course Description A degree focused on studying Advanced Programming Concepts, Data Structure and Algorithms, Getting Usability Into Development Environment, Introduction To Software Engineering, Computer Operating System, and Intermediate Networking, Computer-Aided-Design, Data Mining including Neural Network. This course combines theoretical study and project work, developing transferable practical skills. Projects Collaborated with a team of five in the development of various university projects such as Building a Job Portal, Long Pipe ordering system, and data warehouse for NHS. Problem Resolution for PETA Augmented Reality Education Tool -Collaborated with design and test development engineers to collect/analyze application functionality and resolve product issues. Achievements Selected for the ERASMUS MOBILITY PROGRAMME, this was achieved by obtaining the highest grade within the students of the University of Portsmouth.