محمد عماد طلال السلايمه

Greet and assist customers in the auto loans department, providing comprehensive information on available loan options.
Achieve and exceed monthly sales targets by proactively reaching out to potential customers through various channels.
Guide customers through the loan application process, ensuring all necessary documentation is accurately completed and submitted. Maintain long-term relationships with clients, providing after-sales support and addressing any queries or concerns.
Stay updated on market trends, competitor products, and industry developments to offer informed recommendations.
Conducted customer needs assessments to recommend suitable loan options and terms.
Managed loan applications, ensuring compliance with all regulatory requirements and bank policies.
Developed and maintained a strong network of dealership contacts to generate new business opportunities.
Provided exceptional customer service, resulting in high client satisfaction and repeat business.
Build strong partnerships with car’s showroom and dealer managers in develop to drive sales process, and serve as their primary point-of contact through the sales process. This includes clear and timely communication over the phone, through email and/or face-to-face meetings Attend and participate in cars showrooms and dealer for new cars

Actively promoted and sold a wide range of bank products, including savings
accounts, current accounts, loans, credit cards, investment options, and insurance products
seasoned sales professional with expertise in personal loans, auto loans, and home loans, coupled with a strong focus on credit card sales. Proven track record in building client relationships, exceeding sales targets, and offering tailored financial solutions. Effective communicator with in-depth knowledge of diverse banking products, dedicated to driving sales growth and delivering top- notch customer service.
Built and maintained strong relationships with a diverse portfolio of clients, including high-net-worth individuals, small businesses, and corporate entities. Conducted regular meetings with clients to understand their financial goals and needs, providing personalized financial solutions and advice.

Greet and assist customers in a friendly and professional manner. Conduct thorough needs assessments to match customers with suitable vehicles.
Present and demonstrate vehicle features, benefits, and
financing options.

1- Actively promoted and sold a wide range of bank products, including, loans, credit cards, auto loans
2-Achieve and exceed monthly sales targets by proactively reaching out to potential

3-Guide customers through the loan application process, ensuring all necessary documentation is accurately completed and submitted. Maintain long-term relationships with clients,
4-providing after-sales support and addressing any queries or concerns

5- Conducted customer needs assessments to recommend suitable loan options and terms.

6- Build strong partnerships with car’s showroom and dealer managers in develop to drive sales process, and serve as their primary point-of contact through the sales process.

• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service.

• Prepares reports by collecting, analysing, and summarizing information.


Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Execute all daily entries that related to cards department with internal parties, and external parties to ensure compliance with the established standards and procedures.
o Reconciliation and settlement all ledgers (GL accounts) in order to keep the Bank’s financial records clear, accurate and complete.
o Execute and follow up disputed transactions (Chargeback).
o Solving any problems that related to credit cards, electronic cards, and ATM machines and following it up.
o Participating in new projects at Jordan Kuwait bank that related to cards developments.
o Issuance and following all cards, and NGO cards.
o Performing other duties as assigned or required.

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