Mohammed Akhter uddin, Customer Operations Executive

Mohammed Akhter uddin

Customer Operations Executive

Sun And Sand Sports

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Commerce
الخبرات
8 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 3 أشهر

Customer Operations Executive في Sun And Sand Sports
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2016
Customer Operations Executive في Gulf Marketing Group
  • الإمارات العربية المتحدة - دبي
  • مارس 2016 إلى يونيو 2018

• Responsible for the consolidating of the seasonal pre-booking orders from the customers.
• Identify the style that has been confirmed & cancelled by Nike for customer's information.
• Checking of allocation style to Category Managers.
• Preparing records for items received to disseminate retail and wholesale stocks.
• Preparing seasonal Performa invoice for all wholesale customers before the seasons start.
• Prepare and update a Master file with all the data about the product.



Daily:
• Sending updated pre-booking order summary three times a week to all wholesale Salesman for their tracking reference.
• Follow up for the confirmation to pick and pack the available items of pre-booked orders.
• Informing the customer for the availability of items, for them to confirm the shipment and to process with the payment.
• Entering sales order and replenishment in the system as per customer or Salesman's request.
• Send the Performa invoice to customer for approval.
• Follow up with the Account Managers and Accounting Department to secure payments.
• Confirming the orders with delivery details and packing instructions.
• Preparing invoices and packing list for the customers after the warehouse have done the pick and pack.
• Sending invoice & packing list with airway bill to the customers.
• Coordinating the warehouse and customer regarding to their shipment.
• Provides updated stock list of available items with details (images and size run)
• Registering COC (Chamber of Commerce)
• One-point contact for all key accounts. (El Faleh Sports House, Sports Ghornatah, Algarawi, U-Mark, Delta Marketing, Moonstone Shoes Trading.)
• Sending Daily sales / Weekly sales report to Sales Manager.
• Reporting Direct to NIKE Supply chain Director.

الخلفية التعليمية

بكالوريوس, Commerce
  • في Osmania University
  • مايو 2011

➢ Bachelor of Commerce (B.Com) from Osmania University, Hyderabad. India.

Specialties & Skills

Outbound Logistics
SAP ERP
Microsoft Outlook
Microsoft Office
Customer Support
Chamber Registration on Dubai COC website
MS Office
Team Player with advances communication skills
SAP SD End user
Microsoft outlook

اللغات

الأوردو
متمرّس
الانجليزية
متمرّس
الهندية
متوسط

الهوايات

  • Volleyball