IT Manager
Saad Alessa Group
Total years of experience :9 years, 10 Months
- Being the head of the department managing the IT store and IT issues for all group branches.
- Mangeing company Outlook 365 domain and implement the Active Directory.
- Admin access and manage “Spiceworks” helpdesk ticketing support system.
- Rebuild the network structure for the headoffice and nearby company offices in terms of network data management (shared data and printers ) to insure having an excellent working environment.
- Introduce finance dept. to SAP and arrange a meeting with SAP B1 suppliers to improve company productivity.
- Cooperate with other IT members and assign the tasks to give the best performance and fastest support to all company branches.
- Start to prepare an inventory templates and collect data to keep proper documentation.
- Resolve many bending IT issues regarding database management for finance department.
- Masteries and prepare employees work stations.
- Introduced to VPN technology to link company offices and branches to a single network.
Joining for the pre-opening faze and in-charge of many IT needs on the hotel
- Managing network cabling connectivity.
- Complete setup of IP Security Camera System and link to the main network.
- Domain Active Directory Administrator. (Create Users, Access Rights, Shared Folders and Shared Printers.
- Masterize Employees Work Stations and Join to Company domain.
- Complete installation of Microsoft Dynamics AS 2009 including SQL instalations.
- Assist on installing Samsung Digital Signage.
IT Assistant / Help Desk working to Trouble Shoot and fix sudden challenges in addition to some usual tasks such as backups the important software data (Opera, sun, micros systems) and frequent check the performance of the server room.
seven month trainer as COOP work. Working to provide a better solution for an existing project by the company "Parking Guidance System".