MOHAMMED ALIUDDIN SIDDIQUE

Domain User creating/modifying/validating user accounts, password resets
 Installing Configuring Active Directory, Exchange Server. Permissions, group permissions securities privileges for Domain Users.
 Reporting to System-Administrator about all Issues Daily and Weekly Tasks. Perform Site Surveys, and
Provide Documentation for Cable Company.
 account lock/unlock and access revocation.
 Desktop Background to all PC Users, broadcast messages to all users. ⁸
 Security approvals for USB access from Antivirus Admin, internet access to assign Users
 Kaspersky Antivirus Installation and configuration of peer to peer all domain and surrounding
Site Standalone pc.Installation of licenses for 3rd party software’s and its usage and other related Issues.
 Perform remote software distribution and upgrades when applicable for resolving issues
 Managing Web like Oracle system.by Locally and Remotely by VPN .Any-Desk, Teamviewer
 Resolve requests directly and provide first level support and maintain a log of all requests,
 track and monitor user satisfaction & proactively look for root causes Provide status information to users.
 Escalate and follow up on cases with assigned request to 2nd & 3rd levels support which could not be
resolved directly by the first level support
File Sharing, and Network Printer, Printer Sharing assign users permissions to print server. Solving Printer related issuesMap Drives in a Network.Checking LAN, Wan PST’S and Ost Providing User Support
Availability of it to Users.confeguring problems.Taking Periodical Backup of Computers.Installing Configuring Exchange Mails Ost, Pst
PROJECTS:
(Haram III-Extension. Shamiya Makkah Al Mukarama)

 Sometimes Logging Remote Users through TeamViewer, Any Desk or VPN. And Support to Users.
Sharing Folders and Login Permissions Local and Remote Users, Printers Plotters configured by Network
Over all 100 to 300 Users Giving Permissions.
 Reporting to System-Administrator about all Issues Daily and Weekly Tasks. Perform Site Surveys, and
Provide Documentation for Cable Company.

 Domain User creating/modifying/validating user accounts, password resets
 Reporting to Technical Support-Team about all Technical Issues Daily and Weekly Tasks.
 Installing New windows Confeguring and Joning Domain in Network
 Installing All Supporting Softwares and Network, Printers, Scanner And Network Drives
 Security approvals for USB access from Antivirus Admin, internet access to assign Users
 Kaspersky Antivirus Installation and configuration of peer to peer all domain and surrounding
 L1-L2-Support Site Standalone pc.
 Resolve requests directly and provide first level support and maintain a log of all requests,
 track and monitor user satisfaction & proactively look for root causes Provide status information to users.
 Availability of it to Users.confeguring problems.

Installing and Configuring Hardware and Software.
 Assembling and Dessembling the Pc's.
 Troubleshooting Computers Network Cabling
 Attending user calls, trouble shooting and solving end user problems.
 Installing Various Operating systems.

Responsible for All IT related issues in the Company.
•Installing Configuring Active Directory, Exchange Server. Permissions, group permissions securities privileges for Domain Users.
•Design and Build a Network
•Support the installation and configuration of software and hardware on desktop & Laptop.
•Symantec Ghost imaging software.
•Able to perform recovery and reinstallation of failed desktop, laptop and Server.
•Also includes finalising with suppliers, reporting faults and booking service calls.
•Configuration and maintain of E-Mail Accounts from Etisalat Console.
•Configuring outlook internal and external through pop3 service. Exchange Server
•Applying and maintains the telephone and internet lines (with / without 800 speed).
•Maintain the Symantec Endpoint Protection for Server and clients.
•Considerable Knowledge in DNS, DHCP and Active Directory for Windows 2003 server.
•Supporting to Accounts Dept. on Oracle9I application.
•Configuring RAS for remote users through Dialup connection
•Daily and weekly schedule Server users Backup and SQL Backup Database

As a Network Engineer Served as a Custom Support Executive.
For the (WAN) Project Installation of Wide Area Network Installing, Configuring (F.T.P)
For Remote Standalone Users to Connect Head Office Server.Connection Server to Client in Wide Area, Installation, Configuration and Troubleshooting. Software on Windows 2000 Server and Clients of Windows 98 & Win XP Installation. Network Hardware (NIC Card Cables, Hubs, Routers Modem and Printers Technical Support to Troubleshoot Problems. Installing and configuring (F.T.P) File Transvers Protocol to Particular Client by Client to Connect Head Office Server. Prepare and Train Users to know how to Connect to Head Office Server VIA Dialup Connection for F.T.P Testing, Making Folder and Edit Changes from both sides Client and Server. Before leaving Client Site giving End User Level Support.

 Installing and Configuring Hardware and Software.
 Assembling and Dessembling the Pc's.
 Troubleshooting Computers Network Cabling & trunking
 Attending user calls, trouble shooting and solving end user problems.
 POS System Installation of all Devices. Configuration and Networking Solutions to business purposes clients like supermarket Garments
 Troubleshooting providing total Certified Microsoft Solution.
 Complete Network Troubleshooting.
 Installing Various Operating systems.
 Handling Annual Maintenance Contract for several companies.