IT Service Desk Specialist
IKEA
Total des années d'expérience :11 years, 2 Mois
1-monitor ERP schedule jobs for the database using (Microsoft Dynamics NAV)
And Create & modify privilege for the user in database
2- Dealing with user’s problem etc...
3- Check up all server related windows update and server health
4- Monitor backup schedule and troubleshoot scheduled backup job failures
Using (HPE Data Protector A.09.05)
5-Secure daily IT routine and performing the checklist.
6- work on effective ways to reduce the IT Budget.
Task and duty:
• 1-monitor user incidence & Request (using Microsoft Service Manager Console 2012).
• 2- Monitor system and network component
• (Using Microsoft Configuration Manager 2012).
• 3-mintinance for pc & laptop (software & hardware) & network printers.
• 4- Create new user in AD & Email in Exchange.
• 5- My work area
• (SOFCON & SOFCON Clients ARAMCO, SADARA, SABIC)
•
• Work with SSBS Company as IT
Task and duty:
• 1-monitor user incidence (using polar support system).
• 2- Monitor system and network component.
• 3-mintinance for pc & laptop (software & hardware) & network printers.
Network administrator system