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Mohammed baswaid, Key Account Manager for Panda & west region customers .

Mohammed baswaid

Key Account Manager for Panda & west region customers .·Gandour

Saudi Arabia

Bachelor's degree, Geological Engineering

Work experience

Total years of experience: 19 years, 8 months

Key Account Manager for Panda & west region customers .

January 2016 - Present

Gandour

Jeddah, Saudi Arabia

January 2016 - Present

• Develop the West MT account plan to maximize sales, distribution, coverage and visibility.
• Responsible for the efficient execution of the approved West MT account plan.
• Review and update the guidelines for signing contracts and propose means to enhance negotiation to maximize the ROI in the West MT account.
•Lead all key account contract negotiations within the Panda account.
•Support all West MT Account Unit Managers & Supervisors to prepare effective presentations to improve their negotiation power.
•Maintains updated information & data base on the West MT account.
•Maintain close monitor on the field execution and identify opportunities to maximize visibility and sales of the Panda account.
• Ensures that product range visibility is maximized at all times while highlighting extra visibility opportunities to be implemented with the Category Management Team.
• Lead, manage and coach the MT sales team to meet assigned objectives and KPIs.
• Responsible to deliver the budgeted Bottom line of the West MT account.
• Responsible to operate within the limits of assigned budget.
• Periodically review and assess the Team structure to maintain a lean and efficient structure that best serves the set objectives.
• Responsible to recruit, orient, train and coach the team members to operate properly on their accounts and within the company policies.
• Maintain close coordination with the Category Management team to ensure the proper execution of category support calendars and directives/objectives.

• Develop the budget requested for listing and opening fees, rentals and promo budget and coordinate closely to attain final approval.
• Plan the sales targets per outlet per month and submit for MT Manager for approval.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Operation Manager

November 2013 - December 2015

Gandour

Jeddah, Saudi Arabia

November 2013 - December 2015

• The individual key role is in providing and building additional support to the National Sales Manager & all District Sales Managers on all business development aspects related to in house day to day work follow up & internal communication within the sales department & with other departments especially Logistics, Production & Finance.
• Work closely with logistic & production team to ensure that there is a congruent flow between what is forecast per week/month versus what is received in all branches warehouses.
• Work closely with the logistic team to insure that all deliveries are upon promised delivery date & insuring that each truck loading capacity is optimized to the maximum while generating orders to reduce logistic cost & to maximize sales.
• To coordinate all the facets of the Branches, supply chain (Customer Service, Demand Planning, and Distribution & Logistics) to deliver desired customer service levels at optimal distribution cost and ensure Customer Satisfaction. Ensure that stock to and from branch is done according to procedure and that the branch gets what it needs to service the customer base properly & on time.
• Insure that all daily, weekly, monthly & quarterly reporting is providing on time to sales team & executive team. (Productivity reporting with few quality reports that focus on measuring success and weakness and provide analysis for course correction).
• Reports major problems and areas of non-compliance in order to ensure that a high level of customer service is maintained and issues are resolved in a timely manner.
• Responsible for the company's cars and trucks to make sure of proper maintenance cost.
• Responsible for Data entry and data analysis staff.

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Shelf Out-of-Stocks Leader

March 2012 - October 2013

ISMAEL ABU DAWOOD (IATCO)

Jeddah, Saudi Arabia

March 2012 - October 2013

• Responsible for the availability of the product on the shelf in all major shops in the Kingdom
• I have a team of data readers to go to the market every day to ensure availability of the product on the shelf
• Reports are sent the next day to me are analyzed and discussions with all sections
• meeting with the sales department to analyze the cause of the lack of product on the shelf it been selling the product to the customer
• meeting with the supply and demand to make sure a suitable plan for each product and the correct quantities upon import
• Meeting with warehouse management to discuss the best ways to provide spaces for products shipped in the best way
• meeting with the administration of supermarkets in the event of any problem and make sure of shipping the product from store customer to the shop
• Meeting with the company responsible for arranging the traffickers on the shelf
• At the end of each meeting is to define the problem and develop solutions and dates of implementation and the person responsible

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Customer team logistics leader

December 2011 - February 2012

ISMAEL ABU DAWOOD (IATCO)

Jeddah, Saudi Arabia

December 2011 - February 2012

• Evaluations and problem investigation
• Work closely with colleagues to try and identify data related problems and solve them
• Ensuring high quality data is collected and integrity of the data
• Processing of data and coming up with reports
• Analysis of information using various statistical methods, trying to see patterns in data
• Conceptualization of data and sharing this knowledge through effective presentation of the data output with the rest of your team
• Developing and preparing information products to be used by the organization
• Ensuring smooth and proper running of database
• Design and prepare the daily, weekly and monthly KPI’s and scorecards

Company industry:
Retail & Wholesale
Job role:
Logistics and Transportation

Customer Service

May 2010 - November 2011

RIYAD BANK

Jeddah, Saudi Arabia

May 2010 - November 2011

Open bank accounts.
Marketing and sale of products such as loans, bank cards, Visa and Master Card.

Company industry:
Banking
Job role:
Customer Service and Call Center

Data Analyst

October 2009 - April 2010

Dalla Est

Jeddah, Saudi Arabia

October 2009 - April 2010

• Evaluations and problem investigation
• Work closely with colleagues to try and identify data related problems and solve them
• Ensuring high quality data is collected and integrity of the data
• Processing of data and coming up with reports
• Analysis of information using various statistical methods, trying to see patterns in data

Company industry:
Purchasing & Procurement
Job role:
Secretarial

upervisor of marketing products and organizing festivals and concerts

May 2006 - December 2008

LENZO - The Smart Activation Solutions

Jeddah, Saudi Arabia

May 2006 - December 2008

Supervision of staff
Organizing festivals

Company industry:
Marketing
Job role:
Marketing and PR

Summer training

May 2004 - July 2004

Basamh Trading & Industries Group

Jeddah, Saudi Arabia

May 2004 - July 2004

Company industry:
Retail & Wholesale
Job role:
Information Technology

Education

King Abdul Aziz University

September 2009

September 2009

Bachelor's degree, Geological Engineering

Saudi Arabia

Skills

Collaboration Tools

Expert

Communication Skills

Expert

Management Planning

Expert

Critical Thinking

Expert

Leadership

Expert

FINANCE SKILLS

Intermediate

Communication Skills

Expert

sales

Expert

MANAGEMENT AND LEADERSHIP SKILLS

Expert

Microsoft Office programs and the use of the Internet

Expert

Collaboration Skills

Expert

CRITICAL THINKING SKILLS

Expert

Project Management Skills

Expert

Leadership and People Management

Expert

Team Management

Expert

Collaboration Tools

Expert

Management Planning

Expert

Critical Thinking

Expert

Leadership

Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Customer Service – Marketing Training
Riyad Bank
Apr 2011
Customer Experience Ownership
ISMAEL ABU DAWOOD
Jan 2013
English Language course
King Fahd University of Petroleum and Minerals
Jan 2005

Hobbies and interests

Reading books