Assistant Manager
Kuwait Food Company "Americana"
Total years of experience :15 years, 1 Months
•Assist Managers in developing the store business plans
•Anticipates and acts on customer service opportunities
•Improve & Develop customer service and to get the Guest's fully Satisfaction about our service.
•Play managers role during their absence at all Their duties and responsibilities.
•Handle all Customers inquiries, Claims. Complaints, Wonders
•Implement policies and instructions of customer service Dues.
•Solve & Re-evaluate problems Might face all of our Customers.
•Write a daily report to indicate what has been achieved of work.
•Receive calls from our guests and answer their Full
Enquiries, send / receive e-mails and faxes work flow.
•Arrange with the transport section and give them the
Required data regarding the destination and the guests
Expected weight of the load, Arrange all Possible Help.