Mohammed Ibrahim أيوب

Implement, update, and maintain site Switches, IP Telephony “AVAYA S8400/ G650”, CCTV, Firewall, Network Optimizers and designing the horizontal cable infrastructure for Safat Center. Coordinate with Service Providers for major site changes. Provide technical support for 14 companies in the building as needed.
Configure WI-MAX and perform load balance between the WI-MAX link and the existing internet link on the juniper SSG140 firewall
Configure DHCP, data and voice VLANs on juniper stackable core switch EX-4200
Configure juniper layer 3 switch EX-3200 as the edge switch per floor
Configure policies on the juniper firewall SSG140 in order to grant access to the internet
Configure access Readers and enable the time attendant feature on it
Taking regular backup for the CCTV system recordings and perform system updates
Performing updates for the AVAYA system cards firmware, IP telephone sets firmware
Configure the AVAYA s8400/G650 with communication manager 4
Install ISDN trunks and configure them
Coordinating with contractors regarding cabling and piping
Integrating CUCM V.4 with the Existed AVAYA PABX using IP trunks
Integrating and Administrating Asterisk Sip Server with AVAYA

Implement AVAYA System Platform on s8800/G450 with failover, Install Communication Manager 5.2.1, One-X Attendant, Integrate the Servers with Citrix, Create CORs that meets the customer’s needs, integrate analog faxes with the PABX, Implement AUDIX, update the system and the phones
Troubleshoot and tune the system to the customer’s Requirement, upload and configure announcement, create hunt groups, pickup groups. also create paging groups between managers and their employees per departments
Integrating AVAYA PABX with the Ericsson MD110 PBX through IP integration
Divert all call from the Ericsson to the AVAYA PABX through the IP link between the two PABXs
Integrate the AVAYA servers with the LDAP system

Troubleshooting AVAYA OSPC soft Console, adding new features such as call divert, public unknown numbering, announcements, call coverage, CORs and other features that meets the customer requirement . Also performing health check in order to reach the highest performance with the best audio quality for the system installed.

Implementing, Updating and maintaining Cisco Switches 4506, 3750, 2960 and CE500, VIVO-TEK IP cameras PTZ/fixed, ARUBA wireless Controller WS-5004 with AP 60/61, AVAYA IP Telephone S8300/G700, IP Telephone 96xx Series/3631 Avaya wireless set, integrating Linksys wireless set with the AVAYA server through SIP server, dealing with windows 2003 server, active directory and mail exchange 2003
Design and implement cabling, security cameras, switching in new warehouse and in new showroom in order to join them with the company’s server room
Troubleshooting AVAYA audio quality problems like echo, jitter and noise
Monitor the site network by using Cisco works “ what’s up gold”, troubleshoot any problem appear and maintain network operation stability
Taking regular backup of the CCTV records and switches configuration
Configuring new services for the site like CI-Net

Performed NAC server support for Kuwait University staff and students by checking the NAC logs and performing Updates and troubleshoot in order to gain access through the clean access server, Trouble Shooting windows Sharing and Security issues
Also helped in extending the wireless coverage area in the University to cover the student hostel.