Mohammed Ibrahim Koppuli, Senior Exchange Administrator

Mohammed Ibrahim Koppuli

Senior Exchange Administrator

Ministry Of Education - Saudi Arabia

Location
Saudi Arabia - Riyadh - Al-Malaz
Education
Bachelor's degree, COMPUTER SCIENCE
Experience
14 years, 9 Months

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Work Experience

Total years of experience :14 years, 9 Months

Senior Exchange Administrator at Ministry Of Education - Saudi Arabia
  • Saudi Arabia - Riyadh
  • My current job since November 2020

Designing Microsoft Exchange 2019 Building Block Structure for 80000 Mailboxes
Deploy Exchange Server 2019 on Windows Server Core
Designing&Deploying Office Online Server 2016
Migrated Mailboxes from Exchange 2013 to Exchange 2019
Decommissioned Exchange 2013 Servers and DAG
Expanding the DAG(Based on the user count and expansion, DAG will be expanded with respect to DAG member and additional DAG).
Implemented MetaCache Database for meta information from Mailbox database is stored on SSD disks
Designing Cisco email Security Appliance, Cisco Content Security Management Appliance
Handling the overall Messaging infrastructure environment, server upgrades and performance monitoring / Optimization
Implemented a disaster recovery solution using Database Availability Groups (DAGs) for site resiliency and high availability
Fully responsible for Capacity and Problem Management for Messaging environment at Ministry of Education
Coordinated with technical team members in project implementation and critical outage problems
Supported technical team members in management of integration projects for critical enterprise applications
Create and maintain appropriate documentation on the Messaging environment
Manage root cause analysis and problem resolution for Messaging environment
Administering and Managing of Cisco ESA&SMA
Implemented clustering on Cisco ESA to manage globally while complying with local policies and configuration
Analyzing Email Message Headers to identify point of delay
Troubleshooting & Administration of Mail Routing / Mail Flow

Systems Administrator(Active directory&Messaging) at Riyad Bank
  • Saudi Arabia - Riyadh
  • May 2013 to October 2020

Designing&Deploying Microsoft Exchange Server 2016
Designing&Deploying Cisco email Security Appliance&Cisco Content Security Management Appliance
Handling the overall Messaging infrastructure environment, server upgrades and performance monitoring / Optimization
Implemented a disaster recovery solution using Database Availability Groups (DAGs) for site resiliency and high availability
Fully responsible for Capacity and Problem Management for Active Directory&Messaging environment at Riyad Bank
Coordinated with technical team members in project implementation and critical outage problems
Supported technical team members in management of integration projects for critical enterprise applications
Create and maintain appropriate documentation on the Messaging & AD environment
Leads application software upgrades, security patches and planned maintenance of the corporate Messaging & AD environment
Manage root cause analysis and problem resolution for Active Directory & Messaging environments
Maintains the Group Policy infrastructure based on the policies and guidelines provided
Assist in management and support of internal DNS systems. Assist in management and support of internal DHCP architecture and scoping
Experienced in Planning and Implementation of Datacenter Migration projects
Administering and Managing of Cisco ESA&SMA
Implemented clustering on Cisco ESA to manage globally while complying with local policies and configuration
Implemented a disaster recovery solution for Cisco SMA high availability
Create and Manage mail and mail flow policy on Cisco ESA
Create message filter, content filters and DLP policy on Cisco ESA
Implemented SPF, DKIM and DMARC
manage and control on Spam filtering, policy based filtering, AV scanning, DLP rule, not allowing email server as blacklisted in global spam DBs
implement and Force TLS encryption with other banks and government organization for secure email communication
Troubleshooting & Administration of Mail Routing / Mail Flow
Actively involved in the stabilization phase of the environment after the Datacenter Migration
Following ITIL process (Incident management, Change management, Problem management, Performance management and Capacity management.
Planning and executing the Disaster Recovery plan for Riyadbank by conducting the DR / Contingency test
installation, configuration and administration of BlackBerry Enterprise & BlackBerry Administration (BES & BAS) Servers.
Fixing the vulnerabilities on the PCI and Non PCI environment for the PCI auditing purpose
Performing critical changes and performance tuning on messaging and AD servers
Monitoring Queues on all exchange Server & Email gateway, configured alerts
Provide tier 3 troubleshooting support of Messaging and AD issues; investigate user escalation calls, finding optimum solutions for users

System Administrator at Blue Horse
  • United Arab Emirates - Abu Dhabi
  • November 2009 to May 2011

Installation, configure and administrating windows 2008/2003 server
Administering, troubleshooting and monitoring Exchange2003 servers
Administrating Active Directory, including account creation and group policy
Complete Administration of File Server (Giving permissions to Shares/Folder/Files)

Desktop Support at RR Computers Ltd
  • India - Chennai
  • August 2007 to September 2009

Installation, troubleshooting and maintenance of desktops/ laptops. Hands on troubleshooting of WINDOWS XP/VISTA, Outlook environment.
Managing user access and assign user right to object and sharing of network resources.

Education

Bachelor's degree, COMPUTER SCIENCE
  • at ANNA UNIVERSITY
  • November 2008

I completed Bachelor Of Bachelor of Engineering degree

Specialties & Skills

Windows Server
Active Directory
Email Design
Email Security
Microsoft Exchange
BES 5/10 ,ISA 2006,TMG 2010
Lync Server 2010
Active Directory
DNS,DHCP
Microsoft Azure
McAfee Email Gateway,Iron Mail,Secure mail,Cisco ESA&SMA
EXCHANGE2003/2010/2013/2016/2019
microsoft exchange
exchange server
Exchange Server Administration
SERVER 2003,2008,2012,2016,2019
Cisco email security appliance
Office 365

Languages

English
Expert
Tamil
Expert

Training and Certifications

Microsoft 365 Messaging Administrator Associate (Certificate)
Date Attended:
April 2020
Securing Email with Cisco Email Security Appliance(SESA),Cisco (Training)
Training Institute:
Cisco
Date Attended:
February 2019
Duration:
24 hours
WorkshopPlus - Exchange2019: Migration from Prevoius Exchange Versions (Training)
Training Institute:
Microsoft Arabia
Date Attended:
October 2019
Duration:
40 hours
Implementing Microsoft Azure Infrastructure solutions (Training)
Training Institute:
RJP
Date Attended:
December 2018
Duration:
40 hours
Enabling and Managing Office 365 (Training)
Training Institute:
Spectrum
Date Attended:
November 2018
Duration:
40 hours
MCITP: Server Administrator on Windows Server 2008 (Certificate)
Date Attended:
September 2011
MCTS: Microsoft Exchange Server 2010, Configuration (Certificate)
Date Attended:
October 2011
Microsoft Certified Solutions Expert(MCSE):Productivity (Certificate)
Date Attended:
December 2018
MCPS: Microsoft Certified Professional (Certificate)
Date Attended:
January 2012
Microsoft Certified Solutions Associate(MCSA)-Windows Server 2008 (Certificate)
Date Attended:
January 2012
Microsoft Certified Solutions Associate(MCSA)- Windows Server2012 (Certificate)
Date Attended:
December 2018
WorkshopPlus - Migration to Exchange Server 2016 (Training)
Training Institute:
Microsoft Arabia
Date Attended:
June 2016
Duration:
40 hours
HP VIRTUAL CONNECT (Training)
Training Institute:
HP dubai
Date Attended:
December 2015
Duration:
24 hours
Core Solutions of Microsoft Exchange Server 2013 (Training)
Training Institute:
New Horizon,Saudi Arabia
Date Attended:
April 2015
Duration:
40 hours
MCTS: Windows Server 2008 Network Infrastructure, Configuration (Certificate)
Date Attended:
January 2011
Cisco Certified Network Associate (Certificate)
Exchange server 2010 config and administartion (Training)
Training Institute:
RJP
Date Attended:
August 2011
Duration:
40 hours
MCTS: Windows Server 2008 Active Directory, Configuration (Certificate)
Date Attended:
January 2011

Hobbies

  • reading blogs and playing cricket,roaming with friends