Product Manager
Flyin.com
Total years of experience :12 years, 11 Months
a. Determine the feasibility of new products, market segments, and optimal values proposition.
b. ERP Implementation & integration with Online platform
c. Managing compliance project for the organization.
d. Implementing Business Intelligence application to know across the organization's business performance.
e. Decision maker for the Product roadmap and implementing after getting approvals from Board.
f. Perform UAT sign off for the developed functionality to Go Live.
g. Manage & Control development team from requirements to Delivery.
h. Managing the required task while company acquisition
i. Provide training, support, project documentation, project plan
a. Responsible for the development, analysis, launch, and support of Lockbox and Analysis of suit products.
b. Met with Management, end-users, and the sales force to dene, document and implement new product
c. Tracking Product Development Team and Customers for enhancement in products
d. Develop the communicating documents throughout the production cycle
e. Coordinate implementation of product changes with another department as necessary developing both internal & external communications
f. Handling multiple product, Automation, and Integrations
Support Engineer
NuCore Software Solution Pvt Ltd in Jeddah, Saudi Arabia
(January 2011 - Present)
Duties and Responsibility
• File enhancement requests and work with product management / product marketing to understand requested product enhancements
• Solve support cases.
• Achieve Target Sales in every month.
• Work with support and/or product development personnel to troubleshoot and workaround product issues
• Proactively stay up to date with all the latest technologies concerning Companies product and the underlying technologies and dissipate this knowledge to the other engineers.
• Recognize and escalate difficult technical / business issues within the Sales, Customer Support, and online support team.
• Listen, comprehend and communicate on the fly.
• Giving Proper Training Regarding Accounting Software
• Installation, Implementation & Configuration of Accounting Software in Client Site
• Attend Meeting or Discussion with Clients and Development Team
• Customer Support for Live Running
• Demonstration or Presentation of Software for Pre Sales.
• Doubt Clearing and Online and Onsite Support to Client
• Daily Report submission to General Manager
• Patch Update, Trouble Shooting, Release Up gradation, Query Updating,
• Regular Visit to Customer Site
Sales Manager
Reliance Life Insurance Co Ltd, Kerala, India
(April 2010 - Sep 2010)
Duties and Responsibility
• Recruiting Advisors (Staff) for Generating Sales
• Managing Team of Advisors (Staff)
• Training to Advisors (Staff) regarding Products, Promotions & Offers.
• Maintaining Proper Communication Channel
• Developing Business
• Achieve Goals & Target
• Daily Reporting to Branch Manager
B.com (Finance & Accounts) - First Class in the year 2009 From Kannur University, Kerala, India
P.U.C (Plus Two) - First Class in the year 2006 From CHSS, Kerala, India
Diploma in Practical, Manual & Computerized Accounting with tally & Peach tree in the year 2006
