Sales Executive
SKY TRAVELS
Total years of experience :20 years, 4 Months
1. Impart high standard of service to all customers at all times.
2. Assist customer with the information and policies in directly or on the phone.
3. Promote, sell and advise all customers regarding airline Ancillary services.
4. Keep self up to date on policies, procedures, services and product.
5. Liaising with travel partners, including airlines, hotels, to manage bookings.
6. Making professional and accurate business travel arrangements for clients.
7. Greetings to customer and provide service in their needs
8. Dealing with customers inquiries and aiming to meet their expectations.
9. Making professional and accurate business travel arrangements for clients.
10. Building PNR's and ticketing, tickets exchanges, booking hotels and cars in GDS.
11. Liaising with travel partners, including airlines, hotels, to manage bookings.
12. Establishing cordial, warm, affectionate & faithful relationship with clients.
13. Setup new clients and assisting them in finding travel package deals for their needs.
14. Corporate marketing and providing excellent services to clients.
15. Establishing cordial, warm, affectionate & faithful relationship with clients.
1. Act as assistant In-charge and lead the showroom sales & retail fleet sales team in mentoring and motivating the individual members to ensure superior customer service and accomplishment of sales, gross margin and stock level targets.
2. Conduct daily meetings to review and discuss sales results, objectives and action plan
3. Manage reports on daily, weekly and monthly basis with a strong review process
4. Prepare Sales Plans / Stock Forecasts /Budgets / Business Plans and Financial Reports for management review and reference
5. Actively monitor customer satisfaction & feedback to drive continuous improvement
6. Handling difficult customers and conflict situation and keep relationship with customer.
7. Maintains store staff by orienting, counseling, and disciplining, planning, monitoring, and appraising job results and training employees.
8. Make plan of annual sales target and ensuring the highest levels of customer service are provided by staff
9. Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
10. Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
11. Protects employees and customers by providing a safe and clean store environment.
1) Act as Senior Executive of Procurement Departments. Local purchase for composite knit garments.
2) Maintain the Database of purchasing report for knit garments and head office items.
3) Prepare daily report of quote taking & purchasing to company adviser.
4) Prepare for cost effective local procurement of all required materials.
5) To prepare comparative statement of different materials by collecting quotations from vendors.
6) Responsible for preparing work order and invoice and Find out new vendors on a regular basis.
7) Keep eyes at the current market price of materials.
8) To produce correspondence & documents and maintain presentations, records etc.
9) Installing, support, maintenance and troubleshooting issues of IT hardware & software.
10) Training staff in the use of IT equipment's in D-tech corporation head office.
11) Liaise with Commercial, Merchandising & Accounts dept, general Manager and adviser of the company.
1) Achieve sound knowledge of Microsoft Word, Outlook, PowerPoint, Excel, Access,
2) To produce correspondence, maintain presentations, records, spreadsheets and databases;
3) Devising and maintaining office systems.
4) attending meetings, taking minutes and keeping notes;
5) liaising with staff in other departments and with external contacts;
6) ordering and maintaining stationery and equipment to the logistic departments;
7) sorting and distributing incoming post and organizing and sending outgoing post;
8) liaising with colleagues and external contacts to book travel and accommodation;
9) Organizing and storing paperwork, documents and computer-based information.
10) Produces information by transcribing, formatting, inputting, editing, retrieving, copying data.
Worked in Credit Benevolence Consultancy under SCB, Dhaka Bangladesh
Duties/Responsibilities:
1. Accumulate Customer information sheet from Standard Chartered Bank
2. Telephonic Sales of SCB credit card in the retail banking dept.
3. Corporate sales & attachment with the clients.
4. Prepare papers to field verification and verified report entry into the system.
5. Prepare report of Credit card investigation, & submit to Standard Chartered Bank
6. Respond to support requests from field officers and other for all correction and additional data entry requirements.
7. Provide support for all the data entry and operator requirements for all systems.
8. Installation & support to software and hardware at Credit Benevolence Office.
9. Ensure that all systems, printer’s, network connectivity & internet are available.
1) Microsoft Office Management-Word, Excel, PowerPoint, Front Page, 2) Internet Explorer; 3) Core Concept of Computer Hardware & Networking 4) Microsoft Access with Database2000; 5) Designing with HTML/DHTML, 6) Scripting Language - JavaScript 7) Core Java and Visual Basic 6.0
Social Welfare, Economics, Islamic History, Psychology, Bengali & English literature,
Physics, Chemistry, Biology, Math, Sociology, Islamic Studies, Bengali & English literature,