Bayt.com
Mohammed Nidal Sidgi Osman Arman Arman, Application Support Consultant

Mohammed Nidal Sidgi Osman Arman Arman

Application Support Consultant

ISYS solution

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Java Programming (NIIT certificate)
Experience
21 years, 3 Months

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Work Experience

Total years of experience :21 years, 3 Months

Application Support Consultant at ISYS solution
  • United Arab Emirates - Abu Dhabi
  • My current job since July 2011

• Support Patient Liability Estimator (PLE) using Talabi Help Desk.
• Patient Accounting Support using Talabi Help Desk.
• Accomplish RCMS IUC group testing scenarios for PA development.
• Troubleshooting Technical Denials as per SEHA workflow.
• DNFB clearing follow up with claim processors as per SEHA workflow.
• Fix Edit failure claims as per SEHA workflow.
• Assist claim processors in Submission team as per senior claim officer or Direct Manger.
• Undertake tasks and activities assigned by Direct Manger or RCMS (SPFS) Director or CFO..

IT Technician at Corniche Hospital
  • United Arab Emirates - Abu Dhabi
  • July 2008 to September 2010

- Monitor IT calls that came through Helpdesk.
- Working in many systems that needed in :
o PCs, Laptops Installation and troubleshooting.
o Backup for old Cerner and new Cerner depend on policy or permission.
o Automatic door software depends on policy or permission.
o Install/uninstall Software Application depend on policy or permission
o Install/uninstall network peripherals depend on policy or permission.
o Organize and register projector planner.
o Prepare Voice or Video conference.

Lecturer (part-timer) at Sudan University of Science & Technology
  • Sudan - Khartoum
  • January 2008 to March 2008

- Network essentials course
- Network advanced course

Purchasing Controller at Cement Traders (Sudan) LTD
  • Sudan - Khartoum
  • September 2006 to April 2007

- Controlled Local Purchasing and Ecommerce
- Monitor and Fix computer troubles (Delegated).

Network Administrator at Civil Rolls Department – Ministry of Interior
  • Sudan - Khartoum
  • July 2001 to July 2004

- Data Entry in Sudanese ID card system.
- Install and operate Local area network by using Windows NT.
- Install and operate Local area network by using Windows XP operating system
- Install and operate Combination Networks.
- Participation in Network Administration.
- Administrate computer spare parts.
- Assembling and upgrading PC.
- Computers Monthly maintenance.
- Detecting and removing viruses.
- Department of General Manager (Office Management (Delegated)).

Computer Engineer at Twins International Company
  • Sudan - Khartoum
  • June 1999 to June 2001

- Install and operate Local area network by using Windows NT ver 4.0, Windows 2000 operating system.
- Assembling and Maintaining computers.
- Detecting and Removing viruses.
- Install and operate digital communication though radio

Education

Diploma, Java Programming (NIIT certificate)
  • at Khartoum Academy of Technology
  • June 2007

full course Java Programming (NIIT certificate)

Bachelor's degree, Bachelor in Commerce & Business Administration- Major: (Information System Technology),
  • at Nile Valley University
  • August 2004

grade : Very Good, Credits = 80 hours, CGPA = 2.76

Diploma, Diploma in Computer Engineering
  • at University of Gezira - Faculty of Engineering and Technology
  • June 2001

Grade Two, Credit Hours = 103, Cumulative GPA = 2.99

Diploma, Windows NT Administration
  • at Sudatel
  • June 2000

degree excellent

Diploma, Diploma in Office Management System
  • at Conquers Computer & Engineering Training Center
  • February 1999

ICDL now

Specialties & Skills

Great Plains Software
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Teacher Training
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Cerner
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Pro E
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Teaching
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Languages

Arabic
Intermediate
English
Intermediate

Memberships

Project Management Institute
  • Project Management
  • September 2012

Training and Certifications

MCITP (Certificate)
Date Attended:
April 2011
Valid Until:
May 2011
PMP COURSE (Certificate)
Date Attended:
July 2012
Valid Until:
August 2012