محمد عثمان صديقي

Datacenter Operations (Implementation, Maintenance, Upgrade & Support
services) for 2 Active-Active and 1 DR Datacenters. - Below given are key
deliverables:
Datacenter Ops. Network Security vSphere - Windows HPE 3PAR Storage
HPE Data protector TrendMicro AV Synology NAS Storage Cisco UCS Servers
Blade enclosures HPE DL Rack serv Cisco Prime Provision Cisco Prime Perform.
SAN Switches Cisco securityMgr. IBM- HPE- Lenovo Active directory
DHCP - DNS Cisco Prime Infra. IT Asset Management Service Contracts
• Serve as first point of contact for Datacenter IT Operations, support related services
of maintenance, upgrade, and technical services,
• Coordination with different Hardware and application vendors
• Work with Line Managers and Coordinate with Project Engineering team for
installation and maintenance of Datacenters infrastructure, provisioning, and
deployments of equipment’s, Supervising Computer Room’s Security & sensors
• Preventative and Corrective Maintenance in compliance with client’s standard
policies & procedures.
• Oversee IT Infrastructure services regularly & ensure system High-availability
• Proactively monitors Datacenter services and coordinates with different teams for
support activities
• Manages IT Maint. Budgets, work on requirements and Upgrades.
Project: DEERNS & DGCA Planning and Control Department- \[ACC Project

New Datacenters Implementation, Maintenance, Support for DEERNS and DGCA
Planning & control department. - Below given are key deliverables:
New Datacenter Network Security vSphere - Windows Sophos Firewall

Pre-sales activities, IT Operations @ Head Office & IT infrastructure services to
different Ministry projects. - Below given are key deliverables:
Oracle Financial ERP Maximo Payroll Maximo Asset Mgmt. MS Dynamics Project
Datacenter Op. HO & Clients Support IT & Telecom Projects Team Mgmt.
RFI-Commercial Pro. IT Sales Targets Business Solutions Product Demo
Product support Service contracts Maintenance Services RFQ-RFP-RMA
Tenders’compliance IT Procurements Vendor Management Cisco-FORTINET-IBM
MS Office365 Exchange Online VMware - Veeam Web servers
Project: Kuwait Danish Dairy Company \[ACC Project\]

Assigned to manage IT client portfolio, the scope of position is to provide IT,
Telecom & Mobility Service deliverables, support, and Contracts Management in
addition providing consultation on new solution and requirements for their POS,
production, and DR Datacenters. - Below given are key deliverables:
Service Contracts
management
Service Level
Agreements
IT & Telecom
Equipment’s
Mobility service
deliverables
Heavy-duty product
support
Datacenter IT
Procurements
ZEBRA-Bluebird-
Honeywell.
IT Consultation &
Business requirements
RFI & Proposals POS Configuration Cisco SmartNet Product Demo
Product support Printronix Printing Maintenance Services RFQ-RFP-RMA
HPE Services Fiber - UPS works Windows Mobile POS Consumables
Project: Kuwait Ministries \[IT services & Maintenance contracts\] - \[ACC Project

Maintenance Projects)
Project description & responsibilities:
Recruited to manage existing maintenance projects portfolio related to IT Infrastructure
support contracts in addition providing consultation on new solution/ working on
requirements of implementation, planning systems upgrades for MOI, KPA, KFF, MOJ,
MOInfo.
Service Contracts
management
Service Level
Agreements
IT & Telecom
Equipment’s
Maintenance
Datacenter IT
Procurements
RFQ-RFP-RMA Datacenter
Operations
IT Consultation &
Business requirements
Project: Kuwait Fire Fighting & Maintenance contracts\] - \[ACC Project\]

Deployed to provide IT and Telecom Technical support at KFSD Emergency control center
and to its branch offices all over Kuwait region.
IT Support, Upgrade and Maintenance of KFSD Datacenters and Emergency Control
Centers IT Facilities and Other various services. - Below given are key deliverables:
Service Contracts
management
IT & Telecom
Equipment’s
Maintenance of Cisco
Soft phones
Maintenance of
Maximo Application
servers

Accenture is a global services and consulting company. Offering strategy,
consulting, digital, technology and operations.
Project description & responsibilities:
Datacenter services of Manila, Madrid, and Chicago
• Worked with Accenture Senior Engineers at offshore and in India to
understand and prepare the technical documentations and requirements to
migrate the datacenter services.
• Attend training for the required skills and services for datacenter
• Perform system administration duties in a Windows Active Directory
environment, Creating, managing, and monitoring mailboxes, rules,
permissions, security groups.

Project: Navionics Engineering & Technologies Datacenter
Wipro Limited is an Indian multinational corporation that provides information
technology, consulting, and business process services.
Project description & responsibilities:
• System Administration of Microsoft Windows Network, Exchange server,
Upgraded Exchange servers on windows enterprise servers
• Provide 24/7 Telephonic support, manage system resources and
Configuration of IT facilities,
• Troubleshoot operating systems and service-related problems,
• Assist Application Team on day-to-day operations & Manages installation,
configuration, and ongoing maintenance for all production servers,
• Ensure minimum downtime of Network, Production Servers & rectifying the
problems according to the Severity level assign to it.