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Mohammed Rehan Nazeem, Secretary/Document Controller

Mohammed Rehan Nazeem

Secretary/Document Controller·WADE ADAMS CONTRACTING LLC

United Arab Emirates

Bachelor's degree, Commerce

Work experience

Total years of experience: 10 years, 1 months

Secretary/Document Controller

January 2024 - Present

WADE ADAMS CONTRACTING LLC

Dubai, United Arab Emirates

January 2024 - Present

• Utilize Electronic Document Management Systems (EDMS) to manage and
control documentation.
• Maintains accurate records of Electronic Distributing, filing and archiving of
complex documents using knowledge of engineering terms through Logs and
reference procedures.
Company industry:
Construction & Building
Job role:
Construction and Building

Document Controller

August 2020 - November 2021

Media Business Associates

Kerala, India

August 2020 - November 2021

timely interview arrangements and follow-ups.
standards, ISO requirements, and project-specific procedures.
• Identify discrepancies and coordinate with relevant teams to resolve issues.
• Utilize Electronic Document Management Systems (EDMS) to manage and
control documentation.
Company industry:
Construction & Building
Job role:
Administration

Call Center Agent

January 2014 - April 2020

Sutherland Global Services

Mumbai, India

January 2014 - April 2020

• Managed a high volume of daily inbound calls, providing technical
troubleshooting and billing support to ensure a seamless customer
experience.
• Resolved service issues on the first call by diagnosing network
problems and account discrepancies, consistently meeting daily
performance targets (KPIs).
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Nehru Arts and Science College

July 2013

July 2013

Bachelor's degree, Commerce

India

Skills

Communications
Expert
Communications
Expert
Listening Skills
Expert
Listening Skills
Expert
Multitasking
Expert
Multitasking
Expert
ASK
Expert
ASK
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
QUALITY
Expert
QUALITY
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
TYPING
Expert
TYPING
Expert
EXECUTIVE MANAGEMENT
Beginner
EXECUTIVE MANAGEMENT
Beginner
FUNCTIONAL
Beginner
FUNCTIONAL
Beginner
EMAIL
Expert
EMAIL
Expert
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
ELECTRONIC DOCUMENT MANAGEMENT SYSTEMS
Intermediate
ELECTRONIC DOCUMENT MANAGEMENT SYSTEMS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
VERSION CONTROL
Intermediate
VERSION CONTROL
Intermediate

Languages

Arabic

Beginner

English

Expert

Hindi

Expert

Tamil

Intermediate

Kannada

Intermediate

Malayalam

Native Speaker

Hobbies and interests

Reading Books, Travelling, Listening to Music, Driving.