Admin Secretary & Customer IT Support
LS (VTS)
مجموع سنوات الخبرة :19 years, 6 أشهر
Coordinating office staff the tasks and obligations needed to be accomplished as soon as possible to meet deadlines.
Gathering information for implementing the new project
Collecting inputs from clients
Listing out the Documents and documenting the project details
Explaining the Project Plan to internal execution team
Tracking the pending documents through weekly progress reports
Notifying the involved party for tacking appropriate action on the pending documents
Manual follow up with the clients internal team to get an expected schedule for all pending documents
Export of As-Built files in the customer required format
Sign-off from the customers with clear specifications of retention of Archives
Compiled reports on all office expenses and overheads and submitted to the managing committee.
Attended to the issues of the team with work and among themselves and provided advices and counsel to improve relationships among employees
Assisted in creating reports on the performance of the office and submitted to the supervisor.
Organized monthly meetings with and provided the location and distributed handout materials.
Supervised office staff and facilitated partner relationships of the company.
Relayed the instructions given by the administrator to be complied by the employees.
Compiled files and reports done by the administrator and ensured easy access for future reference.
Day to Day reporting to the higher management of daily operations & activities, Assist coordinate co-workers for any queries, Maintaining data Log related to Public Relations & internal
Scheduling meetings by telephonic & email communication with clients
Managing regular duties falls in different departments
Regularized documentation related to admin Hr finance
Presentations for product values & features
Structuring the workflow for easy track & trace
Implement & circulates the new rules by authorized persons
Reports directly to the head of operations for queries and updates
Manage & record purchases for office expenses
Involve All finance related issues to process require documents
Drafting governmental documents
Answering Email queries within & outside networks
Follows suppliers vendors & dealers on payment or related issues
Overall Project documentation & controlling
Organizing Internal & External Meeting through email correspondence & verbal communication
Stock controlling In charge for divisional equipments & Products
Customizing assigned work through planning and development strategies
Communicating globally for office needs and necessities
Creating Corporate Product Profiling through Power Point Presentation
Drafting and circulating internal external office notifications and emails
Preparing assigned based data spreadsheets & backup
Controlling vacation request by appropriate documentation
Preparing Spreadsheets and presentations using computer software and submitted to the manager.
Total coordination Inward & outward
Organized files and documents of the manager and created soft copies to be stored in the computer hard disk.
Assisted the manger in using the internet and conducted research of websites for the manager.
Maintained the company’s web marketing tools and updated all inquiries regarding the company products and services.
Managed the security for assets and maintained daily inventory of supplies requested by the employees.
Scheduling and organizing regular meetings with Award Technical Team and Maintaining the Minutes of meetings and Procedures to an executive level Type and word-process various documents and electronic information.
Analyses and interpret financial statistics with other data and produce relevant reports
Filling up and categorizing appropriate documents regularly with time and efficiency
Interpret instructions and issues arising, and then implement actions according to administrative policies and procedures.
Research and investigate information to enable strategic decision-making by others.
Overcome languages and communication differences.
Arrange for interpretive services on the general clerical tasks as assigned
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
Carrying all IT related troubleshooting with an appropriate requirement analysis
Monitored the quality of work of employees to ensure all workloads are achieved accordingly.
Implemented company policies and procedures to be followed by all employees at all times complying with the company policies. Initiated review s of reports and surveys and revised programs in order to improve productivity and efficiency.
Developed new work methods to ensure quality in work and capabilities to meet deadlines.
Manage the movement of advertising Materials in and/or out of the client in accordance with organizational procedure, and to comply with relevant Information,
Log information on calls received, where required and maintains detailed and accurate records.
Maintain and update continuously, by local knowledge and by local means, a log of the availability of staff likely to receive inbound calls.
File data and perform other routine clerical tasks as assigned and for other departments as needed.
Order and maintain relevant office supplies for effectiveness of personal duties.
Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.
Communicate and liaise verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
Establish and maintain effective working relationships with co-workers, supervisors and the general public. Perform reception duties in and efficient, professional and courteous manner.
Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
Pursue personal development of skills and knowledge necessary for the effective performance of the role.
Manage the necessary documentation and online forms for the efficient, cost-effective and lawful execution of all import/export activities.
Maintain and share with colleagues as appropriate, personal knowledge of all relevant Advertising materials
Resolved web technical Issues
Assist support to Dev team for supervising & carrying customer requirements
Ensure Data Support integration, Overcome performing Deployment Issues