Mohamud Abdelah

Developed and implemented sales strategies to achieve revenue and
volume targets
Built and maintained strong relationships with key customers, fleet
clients, and suppliers
Analyzed sales performance and market trends to identify growth
opportunities
Managed inventory control, ensuring optimal stock levels and timely
procurement
Coordinated with service and operations teams to ensure parts
availability and fast turnaround
Improved customer satisfaction through accurate parts recommendations
and timely delivery

Parts Advisor position
With extensive experience in automotive parts operations and customer service, I have developed strong knowledge in parts identification, inventory management, and technical support for both retail and workshop customers.

Served as the main point ofcontact between customers and the workshop
Received vehicles, listened to customer concerns, and accurately
recordedjob requirements
Preparedjob cards, repair orders, and service estimates
Advised customers on repairs, maintenance, and service schedules
Explained costs, timelines, and completed work in a professional manner
Ensured smooth coordination between technicians, parts department, and
customers

Promoted and sold genuine parts, accessories, and recommended
upgrades
Assisted customers in selecting correct parts for vehicles and equipment
Managed inventory, monitored stock levels, and placed purchase orders
Processed quotations, sales orders, invoices, and warranty claims
Maintained up-to-date knowledge ofparts catalogs and technical
specifications