مهند الناظر

- Manage sales and marketing team to drive brand growth in assigned regions.
- Build and maintain strong relationships with key accounts in various industries.
- Set and track performance goals to ensure sales targets are met and exceeded.
- Forecast annual sales quotas and project expected sales volume.
- Oversee sales, marketing, and business development initiatives.
- Develop procedures to enhance customer service and satisfaction.
- Coordinate orders and ensure timely delivery in collaboration with logistics.
- Collaborate with customers on pricing strategies and conduct competitor analysis.
- Coordinate with Finance and Purchasing departments for accurate pricing and material availability.
- Identify new product opportunities and track customer needs and trends.
- Prepare and present regular sales reports.
- Determine product capacity and develop marketing strategies accordingly.
- Delegate tasks to sales team members based on their roles.
- Design job descriptions and participate in employee interviews.
- Manage a sales team of six members with different titles.
- Provide expectations and support information exchange between departments and customers.
- Attend exhibitions to explore new opportunities.
- Provide training and coaching to the sales Team

• maintaining and developing relationships with existing customers in person
• Handling the marketing for the IM Department,
• Analysis for sales and budget to compare the current situation.
• Taking care of Production plan, Printing plan & Delivery schedule to meet our target,
• Preparing Sales Budget,
• Preparing Business Plan.
• Organizing the Marketing Campaigns,
• Preparing and organizing the Exhibitions related to plastic field.
• Negotiating the terms of an agreement and closing sales;
• Gathering market and customer information;
• Representing the organization at trade exhibitions, events and demonstrations;
• Negotiating on price, costs, delivery and specifications with buyers and managers;
• Checking quantities of goods on display and in stock;

To act all times with due skill, care diligence and integrity by working to the highest standards of business ethics by observing appropriate standards of market conduct and company politics at all times in the carrying out duties as mentioned below.

- Alternative Channel - Customer Meetings:

• Meet target in terms of client numbers, premiums, annual growth and market penetration,
• Attend and represent Legal & General Gulf at customer, broker and introduce meetings in order to achieve company targets in terms of introductions and sales as agreed with the Business Development Manager.
• Ensure customer satisfaction in servicing, maintain high retention levels and deliver excellent relationship management to all customers.
• Develop a culture of customer focus and customer service excellence across the group.
Create targeted propositions and customer differentiation to grow the business.
- Dealing with re-insurers in order to get the terms for covering the groups,

- Business Development:
• Assist business development manager to ensure sufficient sales and non-sales manpower resources are available and fully productive in line with agreed business expansion.
• Involvement with company training to ensure company training plan is executed (exclusive of FA sales induction training) in line with agreed company values and standards meeting all regulatory and industry requirements.
• Assist in ensuring appropriate testing/certification of employees is in place and that plans include appropriate post-training induction procedures.
• Assist in planning and production of all marketing collateral.
• Assisting as agreed with the business development manager in key projects as required by the business.

- Identifying training needs through analyzing the employees performance such as knowledge, skills, ability and attitude to meet the goals and challenges with the organization.

- Monitoring current performance using techniques such as observation, interviews and questionnaires and managers feedback.

- Anticipating future shortfalls or problems.

- Determine the gaps as lack of knowledge or skills between the actual and the ideal in order to meet the goals.

- Designing and developing training and development programs based on both the organization’s and the individual's needs.

- Providing training programs to help workers maintain or improve job skills.

- Focusing on financial advisors to provide them a full training to maintain and keep a great standard way of selling. Such as (Products, investment, sales script, techniques, skills and operation training).
- Training on CII ( Award of financial planning ) which is required by Central Bank of Bahrain.
- Continuous support to the financial advisors to assure the quality of sales.
Development:
- Identify what skills, knowledge and behaviors are ‘required’ as per the Job description, job evaluation and what is expected from every employee to do.
- Reviewing the performance appraisal ratings of the last years to find the weaknesses and to find the most proper ways for the development.
- Finding the best ways for the career growth.
- Making sure that the employees are matching the core values of the company which influence their career path.
- Continuous discussions with the employee’s line managers about needed development areas.
- Supporting the company in the expansion in the gulf.

• Started with Nesma Advanced Technology (Mihnati.com) since the first starting of launching Mihnati in the Eastern Province and supported the division in the development.
• Handling the corporate accounts in terms of annual subscriptions and Job Engine subscription.
• 2 to 4 Outdoor Sales meetings daily with all the companies of Eastern Province.
• Relationship meetings with the active clients.
• Full training for the new clients on the system ( Mihnati Subscription + Career Engine ).
• Reaching the customer's satisfaction.
• Dealing and having great relations with Major and Enterprise companies in the area.
• Carrying out other sales & operational activities as requested by the management.
• Preparing Monthly, Quarterly reports of Sales achieved and Sales pipelines for next periods.
• Excellent continuos achievements after launching of Mihnati Department in the Eastern Province of doubling the revenue and getting the biggest accounts in the Eatern Province.
• Worked on some senior level positions as Executive search and head hunting for major companies in the area.
• Organize advertising, and selecting candidates, phone interviews.
• Prepare interview questions based on job category.
• Helped companies in preparing Job description for the job opening.
• Screen & shortlist applicants using different sources to find the suitable candidates.
• Check references and suitability for applicants.
• Discuss recruitment requirements with HR managers to ensure effectiveness of selection techniques.
• Qualification and character analysis ensuring that the right person is recruited for the organization