مهند الصديق

Brands managed: Crepe & Waffle | Le Petit | Sweetes | Cones Way | Tiffany Box | Capricious
• Managed production operations for 6 multi-brand dessert and chocolate product lines simultaneously.
• Led end-to-end operational workflows, production planning, and cross-department coordination.
• Oversaw branch operations including daily workflow management, staff scheduling, and operational
standards compliance across all locations.
• Participated in the planning and launch of new branches, including setup of production workflows, staff
onboarding, and operational readiness.
• Ensured consistent product quality and standardization across multiple branches.
• Supported product development (R&D) based on market trends and customer preferences.
• Monitored product performance using data analysis and operational reports to implement improvements
and enhance efficiency.
Key
• Improved product consistency and
• Successfully developed new dessert products demand.
• Enhanced coordination between production and teams boost overall performance.

• Monitored product quality by conducting regular inspections of raw materials and finished goods.
• Organized and supervised daily operations across the production department to meet production plans.
• Managed branch operations support including resolving operational issues, monitoring KPIs, and ensuring
consistent service standards across locations.
• Coordinated branch openings and assisted in setting up operational infrastructure for new locations.
• Evaluated employee performance, provided training, and prepared regular performance reports.
• Resolved quality and production issues at branches with quick, effective solutions.
• Collaborated with the sales team to boost demand through new marketing ideas and product
improvements.
• Tracked product requirements across branches and ensured appropriate distribution to meet demand.
• Utilized advanced Excel and data analysis tools to track production metrics, identify inefficiencies, and
generate actionable reports.
• Worked with the R&D team to improve existing recipes and ensure continued market excellence.
• Contributed to the creation of new cake and confectionery recipes aligned with market trends.