Muhannad Alzahrani

• Leading enterprise technology operations across IT, SAP, and Cybersecurity supporting 1, 500 users across 6 plants in
a 24/7 production environment.
• Driving SAP as a business enabler, including transformation to cloud and real-time integration with plant systems,
improving production visibility, enabling faster sales execution, and supporting timely financial closing.
• Establishing secure data flow between plant operations and enterprise systems, enabling end-to-end visibility of
production, product availability, and logistics execution.
• Governing cybersecurity strategy and operations, maintaining regulations compliance with NCA, Aramco, and HCIS.
• Acting as technology advisor to executive leadership and JV steering committee, influencing ERP, integration, and
cybersecurity decisions.
• Architecting enterprise AI adoption strategy leveraging SAP Joule and Microsoft 365 Copilot, driving intelligent
automation and data-driven decision-making across the enterprise.
• Establishing and validating enterprise Disaster Recovery and Business Continuity capabilities, ensuring readiness
through structured planning and full recovery testing.

• Reduced IT operational cost by 13% through licensing optimization, process automation, and contracts renegotiation.
• Established cybersecurity KPIs that drove sustained NCA, Aramco, and HCIS compliance, raising security maturity and
reducing enterprise risk across IT and OT environments.
• Modernized enterprise architecture and network backbone, improving network and systems performance by 30% and
eliminating critical infrastructure bottlenecks.

- Supervised daily IT operations, ensuring system availability and resolving technical issues promptly.
- Managed network infrastructure, servers, and user support to maintain optimal performance and security.
- Monitored IT budgets and implemented cost-effective solutions to enhance operational efficiency.

• Managed enterprise databases ensuring data integrity, security, and optimal performance.
• Performed regular backups, recovery tests, and disaster recovery planning to safeguard critical data.

• Managed regional databases ensuring accuracy, security, and consistent system performance.

• Supported planning and coordination of IT infrastructure and system upgrade projects.

• Delivered technical support and resolved hardware, software, and network issues.