mohannad herzalla

Financial and administrative representative at SEHA

• United Arab Emirates - Abu Dhabi
• My current job since June 2009

• Working on CERNER SYSTEM: CERNER is a system that can controls and manage patient’s records, appointments and history records.
• Working on BILLING SYSTEM: BILLING SYSTEM can calculate the total amount of the treatment cost, and send it directly to the financial department.
• Cash auditing: measuring the amount we received from the clients and compare it with transactions sheet that is done. To avoid any reduction or addition in the cash box.
• Customer Service: Making advanced appointments and solving clients problems.
• Manage and control approvals from the insurance company to do the treatment for non-locals patients.
• Weekly report: Make a weekly report, to analysis the total numbers of patients served by each doctor and how much the revenue collected during the week.
• Receipt Auditing: Compare the total revenue received with the number of patients, to make sure that it is accurate.
• Maintain filing systems for CERNER.
• Correspond with all relevant parties by letter, e-mail or telephone so that information and decisions are communicated clearly and timely.
• Confidential administrative support to the Team Leader and administration.

Special responsibilities:

• CERNER Super user: the only person in charge for changing and editing medical records.
• Responsible for giving training courses for current and new CERNER users.
• Assist the Team leader to provide a report to the Manger about the semi annually.