Zone Manager
Event Lap FZ LLC
Total years of experience :2 years, 9 Months
Coordinated all event zone operations and follow-up processes.
Distributed day-to-day functions and instructed employees to ensure smooth and continuous performance.
Organized workflow and made sure that employees understand their duties and delegated tasks.
Collaborated with suppliers, exhibitors, and vendors during the event planning process to ensure everything is in order.
Planned and suggested developed strategies to promote the event’s success and enhance customer satisfaction.
Monitored the event implementation and acted quickly to resolve rising problems.
Observed the inventory levels of materials and equipment during the event execution.
Planned events from start to finish according to clients' requirements, and financial and time constraints.
Scheduled site services framework for several events.
Coordinated with vendors and suppliers and logistics providers to confirm materials' seamless delivery processes.
Monitored provided services and the work field team performance and decided on any services being introduced or discontinued.
Cooperated with cross-functional teams to manage all aspects of provided services and identify areas that needed improvements.
Spent efforts to meet or exceed sales goals and generate multiple sales leads.
Presented sales presentations to prospective clients.
Established and maintained positive business and customer relationships.
Ensured providing accurate and correct information to customers and offering advice on the conditions of shipment acceptance and carriage.
Utilized the Smart Port Solution (SPS) system to complete AWBs in line with company standards.
Conducted security screening for assigned shipments before approval and handled DGA shipment affairs.
Handled cash flow processes correctly and accurately.
Validated the consignee data and helped collect shipments when needed.
Developed logistics solutions to strategically improve the overall competitive advantage of the company's customers.
Ensured the proper functioning of all machinery, equipment, and other chain parts.
Uploaded company-related activity data from the SPS system daily.
Participated with the company's consultant team at Petro Rabigh Chemical Company's information technology project "Phase ||" to implement a new SAP Module and the overall system improvement.
Managed and organized the daily operations of service points assigned to confirm they were carried on in an appropriate, cost-effective way.
Liaised with the vendors to improve the overall logistics operations.
Evaluated projects' resource needs and worked to provide sufficient capacity to fulfill projects' goals.
Mitigated resource concerns by reallocating resources, adjusting goals, or assigning additional staff.
Aided the project management office with other project-related activities.
Distributed related emails and correspondence to the project members based on their specialization.
Created network IDs for all the onsite and offshore consultants.
Utilized SAP system to request consultants' IDs and VPN network access.
Informed clients of all the needed information about the latest trends and models in the car market.
Recommended the options that align with the client's needs and interests.
Offered the customer an opportunity to try the car to understand its features and make the right decision.
Created a customized payment plan for each customer separately based on his salary and budget.
Provided clients with data about the company's and bank's latest offers and worked as a connection point to manage the agreement.
Presented full data to clients about the accredited banks in the kingdom offering special payment methods.
Provided an excellent level of customer service to enhance the company's customer experience.
College of Economics and Administration - KAU