HR & Admin Manager
Mercure Hotel Khamis Mushayt - Accor Hotels
Total years of experience :19 years, 3 Months
• Overseeing and directing all aspects of Human Resources & Admin affairs
• Responsible for administering the HR Policies, verifying all HR procedures to make sure that they are in conformity with the local labor law and ACCOR policy.
• Handling employment procedures, job classifications and compensations, employee development activities and payroll management.
• Supervising the administration of the HR System, keeping electronic and hard copy files, records and statistics and monitors all benefit plans of the hotel.
• Being part of the Executive Committee, contributing and participating in the development and preparation of the strategic plan for the hotel.
• Responsible for the whole recruitment process from various countries
• Involving in training programs for employees in coordination with ACCOR Tamheed Accademie, Dubai.
• Preparing monthly HRI reports for ACCOR along with various statistical reports.
• Responsible for admin affairs of the hotel involving in operational affairs.
Overseeing overall administration of the Human Resources Dept., change management, recruitment, personnel policy preparation, disciplinary procedure, orientation, staff training, social committees, and coordination with local government authorities, etc.
Ensuring all policies and procedures are in line with the local and current legislation whilst keeping abreast of current trends and practices in the HR field.
Supporting and assisting in the preparation and achievement of HR Department’s set goals and business plan budget.
Reviewing all HR policies & procedures and practices in order to update and recommend improvements deemed necessary.
Monitoring current & future trends, practices and systems with regards to benefits, compensation and other employers’ initiatives to ensure that the hotel remains competitive within the local employment market.
Ensuring Staff Training and Development services to enhance staff career development and maintain service standards at its highest level within the hotel.
Overseeing and maintaining personnel records by updating all employee records in order to facilitate payroll and policies and procedures.
Annual review and update of the HR Dept. standards of operation manual.
Ensuring issues relative to renewals of employment contracts, yearly pay raise process, annual staff party, staff housing inspection, social committees, employee movements, etc are done in time.
Being appointed on an off as “Acting Hotel Manager” to Abha Palace Hotel during the absence of Hotel Manager whenever on holidays or falling sick and consequently charged with overall operation of the hotel.
Handling various translation tasks Arabic to English and vice versa including F&B menus, reports, memos, notifications, sales & marketing materials, fliers, rate contracts, guest folios, tourism and eco-tourism materials.
- BBA - Bachelor of Business Administration - University of Peradeniya - Sri Lanka Bachelor Degree (Licentiate Degree) in Islamic Studies & Arabic language conferred by “Jamiah Naleemiah”, an Islamic university, Sri Lanka (www.naleemiah.netfirms.com) (this certificate has been recognized by the ministry of Higher Education of KSA as equivalent to bachelor degrees of Saudi Universities. "Jamiah Naleemia" is one of the members of the Federation of the Universities of the Islamic World (FUIW) (www.fuiw.com) Bachelor Degree in Arts, External Degree Program in Arts – University of Peradeniya, Sri Lanka. “Diploma on Human Resources Management” (One-year Diploma Program), All India Institute of Management Studies (AIIMS), Chennai – India. “National Certificate in English” (NCE) Part I) Department of Education, Colombo – Sri Lanka