System Administrator QA – windows hyper-v and vmware
Open Solutions Software Services Pvt. Ltd.
Total years of experience :18 years, 4 Months
Working as Sr. software engineer in Software Development Environment(Banking and finance). Mainly Responsible for creating and maintain the QA test environment and deployment of the product DNA 2.x and 3.x, 4.x Hosting DNA (A multi tier application) on the QA servers. Looking after virtualization part which includes Hyper-v Microsoft virtualization, ESX servers, vcenter and Lab manager, also expending to Citrix. Administration of automation tools QC/QTP.
Responsible for installation/configuration and maintenance of hardware, software, peripherals, services, settings, directories, access permissions, storage, etc. based on project requirements.
Installation, configuration, and maintenance DNA 2.1, 3.0 and 4.0 testing lab facilities and work closely with the development teams by configuring test scenarios as needed.
product deployments, upgrades, and maintenance.
IIS 6.0, 7.0 administration for DNA 2.1 and 3.x, 4.x application servers.
Repair and recover from OS or software failures.
Analyze and resolve end user connectivity issues in a timely and accurate fashion.
Provide Virtual Machine environments for the QA process for all development teams, including the following responsibilities:
Create VM templates that scale across multiple teams and their products
Build, manage, and maintain Windows Server and Workstation virtual machines (Server 2000/2003/2008, Windows XP, Vista)
Create and install configurations that can be used to test enterprise software
Manage storage usage in VMware Lab Manager
Rigorous and thorough experience in Vmware Lab Manger consisting Management and administration.
Working on oracle 10g and 11g, databases,
Configuration and troubleshooting of MS SQL Server 2005/2008
Administration and installation and up-gradation of tools like QTP, TFS, visual studio 2008, Oracle, PLSQL developer, sql servers 2005 and 2008.
Setup CCM and CMC, Tmagic and shared teller.
Worked as Senior Engineer (FM Services) in IT Infrastructure Management at the Client Site (Ibibo Web Pvt Ltd). Basic role is management, and troubleshooting of Windows 2003 Servers on which many applications are running like Web Servers, Database, Antivirus, SQL, and Exchange 2003. Synchronize with VSNL Delhi and Netmagic Mumbai NOC Teams in Network related issues. Antivirus management etc, querying MSSQL servers for required information.
Core Tasks
►Installations, Configurations and Troubleshooting of Windows 2003 servers, DNS, DHCP, Active Directory, Domain Controllers, TCP/IP, User account management, Permission Management, Terminal services, VMware, IIS, Group policies, Management and Administration of MS SQL Server/Database and Antivirus Server, MS Server load balancing, Clustering.
►NT Backup, Backing up server data using VERITAS backup, Replay Image for exchange DB restore.
►Creating, configuring and deploying virtual machines in production. Managing virtual machine running on VMware and Microsoft Virtual server
►Ensuring continuous operation of all servers and services via Troubleshooting of all network and system related problems.
►Operate the NOC Monitoring tool set to monitor networks, applications and servers as required.
►Interface with above level Tech team regarding issues,
►Assist with maintenance of accurate records and documentation, update of Standard Operating Procedures.
►Ensure the high-level physical security of Data Centre environments is maintained
► Prepare different reports for the different activities and send them to concerns at the end of the shift
Worked as system Analyst on Windows Server 2003, Windows 2000 & XP. Basic role was the User management, Network Management, Antivirus License management, Printer management, taking Back Up, Software management & provide helpdesk to users Diagnosing & Troubleshooting various problems in PC Installation & Configuration of Peripherals.
Worked as Customer Support Associate and the basic role were to interact with Airtel prepaid users calls and providing them assistance with the issue they come across.