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Mohd Dawood Siddiqui

Technical Support Engineer & Office Administration

Embarkuh Trading Co LLC

Location:
United Arab Emirates - Sharjah
Education:
Bachelor's degree, B.sc
Experience:
13 years, 9 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  13 Years, 9 Months   

December 2015 To Present

Technical Support Engineer & Office Administration

at Embarkuh Trading Co LLC
Location : United Arab Emirates - Sharjah
• Attend phone calls & coordinate the office.
• To prepare official offers/quotations to potential customers and subsequent follow ups.
• Prepare all payment vouchers as per procedures & batch together for processing into accounting system.
• Handle petty-cash petty cash to be counted and reconciled monthly.
• Collection on invoice.
• Update stock analyses and items we deal in.
• Prepare payment for bank deposit.
• Follow up for payment.
• Releasing payment to suppliers.
• Coordinate with suppliers for pre-sale and after sale services.
• Coordinate with logistics for delivery to customers and from suppliers.
• Establish import and export LC trough bank.
• Transaction processed daily into accounting system.
• Administrating and troubleshooting 2008 server.
• Giving training and instructions to workers related to ERP Application.
• Provide technical support via e-mail, phone etc.
• Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement.
• Responsible for maintain the Backup network, hardware, Software, files on a regular basis accordingly as per the company policies.
• Responsible for configure & troubleshooting Microsoft Outlook accounts.
• Responsible for the installation of software’s like antivirus and operating systems etc.
• CCTV Camera installs & configure.
June 2013 To December 2015

Network Administrator & IT Incharge

at MASH AGRO FOODS LTD
Location : India - Kanpur
Job responsibilities:
• Administrating and troubleshooting 2008 server.
• Responsible for ERP Software controlling and implementing.
• Giving training and instructions to workers related to ERP Application.
• Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement.
• Responsible for maintain the company strategy like designing, implementing and maintenance of enterprise network components.
• Responsible for maintain the Backup network, hardware, Software, files on a regular basis accordingly as per the company policies.
• Timely analyze whether any repairs or replacements in needed.
• Responsible for configuring & troubleshooting Switch, Router, Network printers.
• Responsible for configure & troubleshooting Firewalls device.
• Responsible for configure & troubleshooting Microsoft Outlook accounts.
• Responsible for the installation of software’s like antivirus and operating systems etc.
• Responsible for maintaining the network & troubleshooting the network related issues.
• Responsible for troubleshooting internet issues.
• CCTV Camera installs & configure.
May 2012 To April 2013

Technical Support Engineer

at SHRI RAM INFOMEDIA LTD
Location : India - Lucknow
• Installation of network and configuration of networking devices Switch, Router, Network printer.
• Maintaining Microsoft windows Server installing & configuring Active Directory Services.
• Installation of software antivirus and operating systems.
• Provide onsite technical supports for systems and networking devices.
• Managing domain users in domain network.
• Bandwidth using management & access usage control, troubleshooting of LAN/WAN, Data Backup and Recovery.
• Installing & Managing Exchange Server 2003.
• Coordinating with each team members.
• Provide technical support via e-mail, phone etc.
March 2010 To February 2012

Technical Trainer

at AISECT COMPUTER CENTRE
Location : India - Kanpur
• Providing training on Hardware, Windows & CCNA.
• Provided solutions for all technical issues.
• Providing training on troubleshooting of system problems and network problems.
• Managing computer LAB, troubleshooting the systems and networking problem.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
May 2010

Bachelor's degree, B.sc

at C.S.J.M University
Location : India - Kanpur

Specialties & Skills

ASSOCIATE

ENGINEER

MAINTENANCE

PUNCTUAL

RECRUITING

TEAM PLAYER

TRAINING

adminstrator

Computer Networks

Hardware

Team Management

Training

Punctuality

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Intermediate

Hindi

Expert

Memberships

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Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : TRIUMPH EDUCATION CENTRE
Membership/Role : Management
Member since : April 2012

Training and Certifications

CICT, MCITP, CCNA, RHCE, A+ N+ ( Certificate )

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Work on Computer, Making Friends & reading books

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