Policy/Credit Manager
Sharjah Islamic Bank
Total years of experience :21 years, 10 Months
To enable origination of good quality earning assets by formulating a credit policy discipline .
Proactively drive changes in the portfolio by identifying better performing segments on the basis of regular monitoring of portfolio performance
To maintain risk levels as per acceptable norms and have proper trigger in place to highlight early warning signals.
To approve the Company for Target Market list .
Monitor and analyze business portfolio and recommend mitigation for any identified portfolio level risk.
To ensure that the bank’s credit portfolio has an appropriate level of concentration.
Engage key stakeholders in defining target industries and products and developing an acceptable level of concentration limits.
Plan, Organize, Direct, Control & Evaluate the activities of Credit/CAD department and managing team of Manager, credit analysts and processors.
Supervise credit review function through implementation of standard operating procedures and policies as per Product Program Guidelines and ensure adherence to all internal bank guidelines as well as Regulatory compliances.
Strictly adhere to the Turnaround Times (TAT) specified in the Service Level Agreements (SLA).
Working closely with WFO /Policy and Product department to improvise on existing Product and policies.
Ensure that portfolio is measured, monitored and managed to, at least, achieve planned performance.
Ensure deviations are within cap and allotted across profitable and less risky segments through exercise of good credit judgment.
Handled Credit underwriting team across Products including all kinds of loans for salaried and self-employed individuals and Credit Cards.
Ensure that the criteria for accurate assessment of each credit application is defined such that the credit risk is measured and priced appropriately.
Responsible for credit quality, deviations management that directly impact loan losses.
Working with underwriting team, operations team, fraud team and collection & recovery team to design and implement effective credit management process.
Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, corrective actions, and re-validations.
Reviewing and monitoring operations processes & Credit policies across products & provide feedback to stakeholders for implementation, post gap analysis. Closely working with stakeholders in order to ensure consistent review is conducted for ineffective controls and ensure concerns are highlighted and implemented.
Ensure operations team are compliant with external statutory & regulatory requirements.
Managed team of over 50+ FTE’s.
Handled Debt Counselling underwriting team of Business Loan, Personal Loan, and Credit Card and managed the Collection portfolio performance of on shore and off shore team.
Handled the restructuring portfolio for Credit Cards, Personal Loan and Business Loans and effectively indulging in customer negotiations for high end Accounts.
Handled Card Collection portfolio effectively.
In addition to the delivery of targets, implementing operational efficiencies, compliance and internal control requirements by efficient handling of Process and controls of Collection and credit.
Designing, Formulating and Implementing the Credit Initiation Process for the major chunk of retail lending asset products of the banking including Credit Cards, Personal Loans for salaried individuals & Self Employed individuals and Business loans for the SME segment.
Development and creation of product program guidelines, policy parameters, staff recruitment, training and compliance.
Part of the team that designed a complete end to end management information system for the credit initiation unit of the bank.
Undertook portfolio and policy review identifying gaps and measures to increase productivity.
Design and Implementation of a central MIS for tracking the day to day transactions of all products.
Delivery of a low risk rating for the entire Credit Initiation Unit without any major findings during the internal audit, undertaken by the group auditing committee
Responsible for equipment financing, fleet financing and SME loans and managing the complex credit risk analysis for new and existing relationships.
Responsible for underwriting loans for mortgage by evaluating loan documents and managing manage credit initiation.
Credit appraisal of a customer in accordance with PPM and policy; scrutinizing and analyzing applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Credit Visit to Companies for Semi Commercial/Business Loan cases for more than 500K.
Ensure daily productivity targets/TAT are measured and met.
Identifying and suggesting changes to enhance and improve processes, and increase productivity.
Distribution of cases and supervision of team in absence of Team Leader.
Analysis of the credit proposals received from assigned DSA’S for home loan approval. Analysis included all Financial, Business, Regulatory and Operational Analysis.
Coordinate with Executives and Team Leader to ensure that all up-to-date relevant information is obtained to conduct a proper evaluation.
Review, check and assign where applicable the appropriate risk rating to each credit processed and initiate the change in the rating as the case may be to reflect the true and fair condition of the Customer.
Process in a timely manner the proposals received from the DSA’S and continuously strive to minimize the turnaround time of every application.
To see the Disbursement activity and send the Status Report to Head office daily.
Tracking the post disbursement documentation collections.
Continuous follow up with Legal and Technical panel for timely processing of technical and legal reports.
Monitoring of collection agency and resolving collection related issues.