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Mohd Firdaus Raj Abdullah, General Manager Operations

Mohd Firdaus Raj Abdullah

General Manager Operations·DANA BAY TOURISM GROUP

Malaysia

Higher diploma, RECREATION MANAGEMENT

Work experience

Total years of experience: 28 years, 9 months

General Manager Operations

March 2020 - Present

DANA BAY TOURISM GROUP

Dammam, Saudi Arabia

March 2020 - Present

PRE-OPENING GM FOR WORLD'S FIRST LADIES ONLY WATERPARK AND ENTERTAINMENT FACILITY.

Company industry:
Amusement & Recreation Facility
Job role:
Hospitality and Tourism

General Manager (GM)

March 2018 - February 2020

LANGKAWI INTERNATIONAL SDN BHD

Malaysia

March 2018 - February 2020

PRE-OPENING GENERAL MANAGER FOR A WATER THEME PARK. REPORTING TO THE EXECUTIVE CHAIRMAN IN PLANNING AND PREPARATIONS FOR OPERATIONS IN ALL SECTORS OF MANAGEMENT, FINANCE, SALES, OPERATIONS, HSE, ENGINEERING, FOOD & BEVERAGE AND MERCHANDISING

Company industry:
Amusement & Recreation Facility
Job role:
Hospitality and Tourism

GENERAL MANAGER

April 2013 - February 2018

AQUA PARK QATAR – HALA GROUP ENTERPRISE

Doha, Qatar

April 2013 - February 2018

Reports to SPONSOR/COMPANY OWNER

Managing existing Water Theme Park taking over the operations from the Management Company from 2013. Formulate new business strategy to tackle current lack of revenues and improving overall cost to generate improved GOP.

Strategic planning to continue the overall project development via assisting owner to source for outdoor theme park operators, other investors to conduct business on “joint venture” basis to develop the project in a “1-STOP HOLIDAY DESTINATION” specifically in Qatar and the GCC region as a whole.

Assisting at group levels in planning pre-opening for the new spa resort with the Hotel Management Company which is scheduled to be in full operation by 2016.

Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager Operations

October 2012 - April 2013

TETAP MAJUMAS SDN BHD

Malaysia

October 2012 - April 2013

Pre-Opening of a new Water Park in EAST MALAYSIA but failed due to funding issues with the company.

Company industry:
Amusement & Recreation Facility
Job role:
Management

HEAD OF ATTRACTIONS

June 2012 - October 2012

LEGOLAND MALAYSIA

Malaysia

June 2012 - October 2012

Pre-Opening team for LEGOLAND MALAYSIA. To setup the attractions and park services department for opening.

Company industry:
Amusement & Recreation Facility
Job role:
Hospitality and Tourism

DEPUTY GENERAL MANAGER

April 2011 - May 2012

ONLY WORLD GROUP

Malaysia

April 2011 - May 2012

In-charge of the Group Leisure and Attractions business of almost 10 different type of waterpark and indoor parks.

Company industry:
Amusement & Recreation Facility
Job role:
Management

GENERAL MANAGER

June 2010 - April 2011

JEREJAK RAINFOREST RESORT (UDA LEISURE)

Malaysia

June 2010 - April 2011

Reports to Senior GM, Leisure Division UDA

In my current capacity as General Manager, I am to look into the Sales & Marketing aspects to find ways to source for new markets and establishing the resort into a No: 1 Team Building Resort Destination in the northern region.

To enhance Marketing aspects for the resort as currently it is noted that the resort is still unknown within the local market. Plans in place to market the resort with event management firms, training companies/consultants, created various joint promotion activities with local banks/credit card companies as well as consumer related membership card companies. The idea is to create mass-market notification of the existence to the said resort.

The resort currently works with several dot com companies but the turnover from this sector is low. I have enhance this by creating marketing banners and rates that are packaged and even more attraction to pull and get better impact from this market segment.

To look into obtaining resort sponsor is via win-win system similar to what was established during my services as EAM at Bukit Merah Laketown Resort, Perak, Malaysia. By doing this, many joint promotions can be undertaken and the fact that marketing fund received from sponsors to support in resort item buying and reduce operating cost slightly.

To review and upgrade the current operational and maintenance condition of the resort which need an immediate uplift overall. Looking into the overall service standards and training needs which currently still lacking in this resort.

To establish and secure new attraction and maintain current attraction which are Unique Selling Points (USP) of the resort.

Job role:
Management

EXECUTIVE ASSISTANT MANAGER

February 2006 - May 2010

BUKIT MERAH LAKETOWN RESORT WATERPARK (MK LAND BHD)

Malaysia

February 2006 - May 2010

Assisting the GM of the Resort for the enitire resort operations -Rooms/Attractions/Retail/F&B/S&M/Finance/
Recreation/POMEC/Safety and Security/HR

Company industry:
Hospitality & Accomodation
Job role:
Management

DIRECTOR OF ATTRACTIONS

December 2004 - January 2006

BUKIT MERAH LAKETOWN RESORT WATERPARK (MK LAND BHD)

Malaysia

December 2004 - January 2006

Responsible of the operational and financial strategies of all the resort's attractions.

Company industry:
Amusement & Recreation Facility
Job role:
Management

WATERPARK MANAGER

December 2002 - December 2004

BUKIT MERAH LAKWTOWN RESORT (MK LAND BHD)

Malaysia

December 2002 - December 2004

Responsible for the operations and strategic management of a Water Park in a Theme Park Resort environment.

Company industry:
Amusement & Recreation Facility
Job role:
Hospitality and Tourism

Operations Manager

September 1997 - November 2002

DESA WATERPARK (BERJAYA GROUP BHD)

Malaysia

September 1997 - November 2002

Pre-Opening of a new Water Theme Park in Kuala Lumpur, Malaysia. Responsible for the setup of the Operations Department and ready for Opening

Company industry:
Amusement & Recreation Facility
Job role:
Hospitality and Tourism

Education

University Putra Malaysia

January 2001

January 2001

Higher diploma, RECREATION MANAGEMENT

Malaysia

GPA (percentage): 90%

GPA (percentage): 90%

Advance Diploma in Recreation Management in 2001 from University Putra Malaysia, Serdang, Selangor, Malaysia Majoring in managing any specific attraction/facility/leisure products.
View attachment

Skills

Procedure Analysis
Expert
Procedure Analysis
Expert
Finance
Expert
Finance
Expert
Pre opening
Expert
Pre opening
Expert
operations
Expert
operations
Expert
Marketing
Expert
Marketing
Expert
BUDGETING
Expert
BUDGETING
Expert
FINANCIAL
Expert
FINANCIAL
Expert
GENERAL MANAGEMENT
Expert
GENERAL MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
STRATEGIC MANAGEMENT
Expert
STRATEGIC MANAGEMENT
Expert
PRE-OPENING
Expert
PRE-OPENING
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
PUBLIC SPEAKING
Expert
PUBLIC SPEAKING
Expert
Procedure Analysis
Expert
Procedure Analysis
Expert
Finance
Expert
Finance
Expert
Pre opening
Expert
Pre opening
Expert
operations
Expert
operations
Expert
Marketing
Expert
Marketing
Expert

Languages

English

Expert

Hobbies and interests

TRAVELLING

Have traveled to many countries in USA, Europe, Asia to explore culture, theme parks and experience the life of people in these countries.