mohd shakeel

Maintained and customized Salesforce.com scopes such as users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions.
•Good Experience in creating Reports and Dashboards of Salesforce applications.
•Hands on experience in working on salesforce Classic and Lightning in performing data configurations using Salesforce.com.
•Having good Knowledge in Data management like Data Loader, Export and Import wizard.
•Extensive Knowledge in Salesforce Administration (SFA), Creating Roles, Profiles, Users and Permission Sets according to the business requirement.
•Managed all executive functions such as maintenance of user accounts, records, dashboards, and additional conventional tasks.
•Managed Salesforce requests/issues for Salesforce total users.
•Activating and deactivating users on Salesforce.
•Set up new users by configuring custom profiles, permission sets, and object settings.
•Implemented & maintained reports and dashboards.
•Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
•Created training materials based on business requirements.
•Manage and resolve support ticket submissions

JOB DESCRIPTION:

•Managing all tasks related to documentation for their organization.
•Maintain Document Control Processes and Procedures.
•Maintain confidentiality around sensitive documentation.
•Create Templates and Flowcharts.
•Reviewing and updating technical documents (e.g. manuals and workflows).
•Create templates for future use.
•Ensure that all documents are up to date.
•Distribute project-related copies to internal teams.
•Maintain confidentiality around sensitive information and terms of agreement.
•Train employees on how to use and access the documents