Sales Supervisor
Ample Technologies Pvt Ltd
Total years of experience :4 years, 4 Months
Responsible for managing a retail staff within a business.
Coordinates the shipping of goods, sets up displays,
And assists customers and staff during business hours.
Duties
•Manage retail staff, including cashiers and people working on the floor.
•Ensure pricing is correct.
•Work on store displays
•.Ensure merchandise is clean and ready to be displayed.
•Maintain inventory and ensure items are in stock.
•Keep up with fluctuating supply and demand.
•Ensure promotions are accurate and merchandised to the company’s standards.
•Utilize information technology to record sales figures, for data analysis and forward planning.
•Ensure standards for quality, customer service and health and safety are met.
•Maintain store's cleanliness and health and safety measures.
•Help retail sales staff achieve sales targets..
•Handle customer questions, complaints, and issues.
Future Retail Ltd
Future group
Department Manager \[E-zone\]
Maintain customer experience through
Ensuring that the staff are motivated, monitored and measured in line with the company targets and performance or quality are quickly identified and addressed. Producing accurate reports on team performance for senior managers.
DUTIES:
•Preparing daily workloads for staff & co-ordinate the daily allocation of work.
•Motivating the team to achieve high standard and KPI targets.
•Handling new client’s enquiries and acting as the face of the business.
•Dealing with and resolving problems and issue which arise.
•Working with the sales and marketing team to drive sales forward.
•Mentoring and training up junior and new staff.
•Monitoring & reporting on standard & performance targets.
•Arranging and chairing weekly team meetings, focussing on targets and achievements
•Implementing new initiative
•Praise team members and creates a positive working environment.
•Ensuring all administrative and IT records are entered and updated correctly.
•Providing prompt and accurate information on individual performance.
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