Software Developer
AMVOTECH SOLUTIONS
Total years of experience :4 years, 8 Months
ITSM Experience: Performed implementation and configuration of ServiceNow ITSM modules, including Incident Management, Problem Management, and Change Management. Implemented Service Level Agreements (SLAs) and automated escalation procedures to ensure timely resolution of critical incidents. Collaborated with cross-functional teams to align ServiceNow ITSM processes with ITIL best practices, enhancing service quality and compliance. Conducted user training sessions and developed documentation to promote adoption and proficiency in ServiceNow ITSM functionalities. ITAM Experience: Performed deployment of ServiceNow ITAM modules for managing hardware, software, and infrastructure assets. Developed custom reports and dashboards in ServiceNow to provide stakeholders with real-time visibility into asset inventory, compliance status, and license usage. Integrations Experience: Developed integration strategies to connect ServiceNow with third party systems and tools, aligning with business objectives and IT service delivery requirements. Implemented bi-directional integrations between ServiceNow and IT monitoring tools (e.g. Elastic search) to automate incident creation and streamline alert management processes.
A Highly enthusiastic and creative recruiter in stafing industry. I am specialize in Full time Opportunities
Responsibilities:
• Responsible for full cycle of recruitment and end to end recruitment and Sourcing, Screening profiles through various job sites and internal database, networking sites as per the requirement for recruiting.
• Recruited for Software Development, Financial Services, Scientific, and Communications Industries.
• Designed, developed and implemented an innovative, aggressive recruiting strategy.
• Have worked with W2- No benefits, W2- With benefits, 1099, Corp-to Corp, H1B placements, and Green card /Permanent Resident
placements.
• Understanding requirements as per client Need.
• Manage applicant sourcing, screening, technical interviews, interview scheduling, coordination of feedback, and the entire ofer and placement process.
Technical Recruiter specialized in Full cycle recruitments (US IT Recruiting). Possess strong technical/business acumen and understanding of technical requirements. Deep sourcing skills and sourcing passive candidates. Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, salary negotiations etc.
Responsible for taking inbound calls for Apollos newly launched application named Apollo 24/7, giving assistance to people in any kind of dificulty in accessing application like taking online appointments with doctor, ordering and tracking of medicine Delivery, use to create daily Excel reports for better understanding of weekly tasks