محمد خضر بيغ

• Member to a team of professionals responsible for the day-to-day administration and support of mission critical networking technologies located within a complex heterogeneous network infrastructure.
• General responsibilities included administration and support activities, analysis, development and project management activities, as well as, communication/coordination activities.
• Administration and support activities included any and as needed configuration, installation, integration, implementation, and troubleshooting of LAN/WAN enterprise technologies.
• Professional activities and responsibilities included, working with technical and non-technical clients to effectively resolve challenges, research and implement solutions, and following policies/procedures.
• Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions. Installed operating systems and applications.
• Performed testing of network ports, switches, and know IDF room .
• Experienced with imaging and configuring desktop and laptop computers.
• Creating Mailbox enabled and Mail-enabled recipients
• Configuring Clients (Outlook, Outlook Express & Outlook Web Access)
• Administration of Data Stores and Mail-Boxes.

Installing Windows Server operating system 2008.
Administration of AD (Active Directory), applying Group Policy in servers, maintaining of DNS, DHCP, Terminal servers. Installing Applications, Antivirus, Patches Updating, User Accounts, Groups, OU creation.
Installing PLSQL and SQL Server 2005, Visual Studio, Crystal Report, Photoshop CS5, Edit Plus..
Resolving Problems in Server, Monitoring servers, making daily Check list and Reports.
Backup Management for Production Server, Monitoring and Problems Resolving in Server, Maintaining daily Check lists and Reports.
Configuring and maintaining MS Outlook, Scheduling backups and recovery to restore the database in case of system failure.
Taking Backups, Checking Disk spaces, Controlling on User Accounts.
Technical Support Attending to the network faults, analyzing the faults through root-cause analysis and suggesting technical solutions for overcoming the same.
Providing installation and Systems Management Support, Application Support, and Hardware Support.
Responsible for the implementation, support, administration and management of Windows 2008/XP /vista/windows 7.
Installation of all software’s like C.C++, Java, Adobe.
Networking issues like printer sharing in network.
User, Groups creation and assignment of rights and permissions.
Backup & Restoring user data and system data.
Installing and configuring Switches.
Configuring Maintaining and analysis of Cisco routers and switches.
Configuring and monitoring VLAN’s.
Administration of WAN infrastructure.
Controlling network Access using Access-list.
Configuring Dynamic Routing using EIGRP & OSPF
Monitoring Inbound and Outbound Networking Traffic.
Server Backups and Restore (including data).
Technical problems detection and solving.
Technical Support; helpdesk, problems solving via phone calls.

• Administration of AD (Active Directory), applying Group Policy in servers, maintaining of DNS, DHCP, Terminal servers. Installing Applications, Antivirus, Patches Updating, User Accounts, Groups, OU creation
• Providing installation and Systems Management Support, Application Support, and Hardware Support
• Handling all network issues and in case of risk consulting seniors
• Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure
• IP Address allocation and administration
• Configuring Maintaining and analysis of Cisco routers and switches.
• Configuring and monitoring VLAN’s.
• Administration of WAN infrastructure
• Monitoring Inbound and Outbound Networking Traffic.
• Server Backups and Restore (including data).
• Exercise personnel administrative skills to meet project and work objectives.
• Testing & Commissioning

• Experience in Exchange Server 2003 and Active Directory Usage and troubleshooting for Service Desk for the client.
• Troubleshooting Desktop and Printers and involved installation and maintenance of all windows based OS except server products.
• Creating Network accounts on various domains
• Creating outlook account or mailbox on Exchange server
• Creating Generic mailboxes, External recipients and Distribution lists on Exchange server
• Moving mailboxes from one Organisational unit to another.
• Creation of Shared folders, Groups and give permissions to the respective users.
• Creating, modifying and maintaining user’s Windows NT, Windows 2000 and Windows XP, Outlook and VPN accounts by directly connecting to servers using Citrix Remote access thin client solution.
• Utilize problem determination skills to identify, resolve or reassign customer service requests.