Electrical Engineer
Daewoo Engineering & Construction
Total years of experience :13 years, 0 Months
1. April 2013 ~ Present: Daewoo Engineering & Construction,
Malaysia. (Construction)
Position: Electrical Engineer
• Assisted electrical manager in monitoring, supervising and coordination
construction works to ensure achievement of planned progress.
• Responsible for all site activities for project installation, site documentation,
carry out inspection works and prepared site daily/weekly reports.
• Prepared overall construction programme for Electrical works and to schedule
work progress.
• Monitoring the overall Electrical works progress, works scheduling and material schedules.
• Worked closely with Project Track on the day to day operation and Liaise with site project team, authorities, clients, consultants and costing department.
• Keep abreast with relevant mandatory laws, regulations, codes, practice,
material, product etc. related to Mechanical & Electrical.
• Liaised with sub-contractor in terms of planning and executing works.
• Ensured that all site documentations and records are maintained according to work instruction and procedure related to our scope of work requirement.
• Ensured the works are carried out according to specifications, optimization of resources usage and meet safety requirements.
• In charged of various services; Audio Visual, ICT, Security & CCTV, Rigging
System, Lift & Elevator, Lighting and etc.
2. Sept. 2012 ~ April 2013: Omega Integration (M) Sdn. Bhd.,
Malaysia. (Oil & Gas)
Position: Senior Engineer of Sales & System Design
• Interacted extensively with customers and are responsible for ultimate
customer satisfaction. Timely, accurate responses to all customer inquiries about products, systems and services.
• Developed long-term relationships with key customers and suppliers.
• Handled multiple tender bids and projects simultaneously.
• Conducted presentations and site survey during the tender evaluation
(travelling domestically and international)
• Prepared job-cost and competitive analysis.
• Provided support to the regional offices and distributors and responsible for local and regional sales enquiries, prepare sales proposals/quotation, attend
technical sales meeting.
• Coordinated with sales team, for acquiring new business, expanding existing
business, and growing market share according to annual revenue plans.
• Maintained and generated sales from the existing customer base and new
customers.
• Knowledge is various systems such as Microwave Radio Link, GMDSS,
CCTV, PABX, UHF, VHF, Trunk/Tetra Radio, Entertainment, Meteorological,
Page Party, PAGA, VSAT, Radar, Fire & Gas Detection Systems
• Prepared technical proposal independently base on conceptual design from customer specification, deadlines, been competitive and meet the sales target.
• Received inquiries from customers, meet customers, end users, suppliers, third
party body to discuss requirements and translated into complete proposal.
• Carried a good technical knowledge and sales negotiation skill.
• Put in an extra effort to make sure proposal came up on time and showed
ability to closing sales.
3. Feb. 2012 ~ August 2012: Atos Services (M) Sdn. Bhd.,
Malaysia. (IT Shared Services)
Position: Technical Specialist
• Support services relating to application systems to client and service
delivery function to computer operations and helpdesk.
• Problem management. Perform investigation and provide information about the system as well as resolution of problems. Problems may be
resolved by providing advice/training to operations or correct the workflow within operations.
• To perform Operation Acceptance Test on the mid-range software before the production installation.
• Change management and Implementation for mid-range software, job
scheduling, output distribution and operation automation.
• Mid-range application system monitoring and fine tuning.
• Day to day system support and 24 hour on standby.
• Problem management.
• Prepare and submit system reporting to Service Management as per
requirement.
4. Sept. 2011 ~ Feb. 2012: Ideas to implementation (Freelancer)
• Assisted Samsung Electronics Seremban to complete project called "Sync-
SCM" to their vendor which retrieve data from SAP system to each vendor
inventory system.
• Assisted United More (M) Sdn. Bhd. to complete project called "New
Innovation towards effective production".
• Learning through regional implementation and deployment of technology
enablement tools (e-enablement and others) to achieve customer process
automation goals.
• Design form and web tool as customer expects to achieve a significant portion of its productivity goals by increasing process standardization, simplification and automation.
• Support and helping to identify and on-board customers, suppliers and partners to technology platforms.
• Work with the business/functional areas to establish and implement
automation goals and deployment plans in each area.
5. Sept. 2005 - Sept 2011: JTI Business Services (Asia) Sdn. Bhd.
K. Lumpur, Malaysia (IT Shared Services)
Position: GSD Technical Expert
• 6 years experience within IT Operations, infrastructure services support
(Systems and Network management), operations monitoring and end user
support
• Successfully resolved technical issues (hardware and software) from Local
market or Global businesses and end user's contacts and proactive notification
systems.
• Proactively assisted Local or Global businesses and end users to avoid or reduce problem occurrence.
• Assisted in the development of IT project plans across the organization.
• Developed, updated and implemented any necessary procedures and documentation which required.
• Provided suitable training in new systems to analysts to ensure that they make the optimum use of the systems.
• Learned and develop good product knowledge and technical know-how to support customers productively and efficiently (Knowledge Base)
• Provide support to users and troubleshoot problems with desktop and notebook equipment, software, printers and LAN communications equipment.
• Responsible to provided hands-on support in Trouble Shooting problems, and installing new equipment.
• Consultation and advisory services on an existing system of Enterprise
Resource Planning (SAP) application to user department.
• Configured and installed PC equipment, software and printers as required.
• Assisted with the operation of the backup system, and restoration of data, as required.
• Mainly support for Korea and Japan market that related with computers,
server, communication's devices problem.
• Resolved as many of the registered support requests as possible within limitations of his/her access rights and time constraint.
• Monitored the progress of high impact incidents and keeping all people
concerned informed.
• Strong knowledge on Internet / Intranet / Extranet, Network infrastructure
development / deployment.
• Wide knowledge of Avaya IP telephony systems.
• Incident Management - work on incidents elevated from L2.
• Problem Management - trigger problem management (create problem tickets)
- e.g. through observation of trends.
• Change Management - routine change execution for (mostly, though not
limited to) low risk, low impact changes from TTL.
• Strong troubleshooting skills in Avaya System Administrator.
• Ability to troubleshoot and resolve problems in a systematic and logical
manner, and maintain good communications with all relevant parties throughout troubleshooting process. Understand and apply existing written
instructions
• SAP system; PROD 900, SAP HR
• Perform several task in Trade Marketer Excellence (TME) / Siebel 7:- a. Performed steps in creating, update, de-activation and re-activation of "
List of Values" (LOV) and input basic fields: Type, Display Value, LIC and Language
b. Performed steps in creating, update, de-activation and re-activation of new
users in the Siebel Sales application.
c. Performed daily tasks of "thin" / "thick" client installation, Database
initialization & installation, troubleshoot of synchronization failure issue,
assisted Global Security Management team during Siebel upgrade.
d. Deep troubleshooting in Siebel processes and services, log files, login and other environment issue that blocked Siebel to run correctly.
e. Performed steps in Mobile Client creation, de-activation, re-activation and mobile ID update.
f. Assisted local market in mass Database extract or single Database extract.
g. Performed steps in the reassignments of "Activities" after the moving
account to another position, renaming user or change the Position in the
Siebel Sales application.
h. Familiarized with Siebel Sales Basic i.e., login, screens, applets, views,
data access, navigation, queries, target list and etc.
i. Participated in Nightly DAC restart.
• Experience within IT Operations, infrastructure services support (Systems and Network management), operations monitoring and end user support
• Assisted in the development of IT project plans across the organization.
• Developed, updated and implemented any necessary procedures and documentation which required.
• Provided suitable training in new systems to analysts to ensure that they make the optimum use of the systems.
• Learned and develop good product knowledge and technical know-how to support customers productively and efficiently (Knowledge Base).
• Provide support to users and troubleshoot problems with desktop and notebook equipment, software, printers and LAN communications equipment.
• Responsible to provided hands-on support in Trouble Shooting problems, and installing new equipment.
• Consultation and advisory services on an existing system of Enterprise Resource Planning (SAP) application to user department.
• Configured and installed PC equipment, software and printers as required.
• Assisted with the operation of the backup system, and restoration of data, as required.
• Mainly support for Korea and Japan market that related with computers, server, communication’s devices problem.
• Resolved as many of the registered support requests as possible within limitations of his/her access rights and time constraint.
• Monitored the progress of high impact incidents and keeping all people concerned informed.
• Strong knowledge on Internet / Intranet / Extranet, Network infrastructure development / deployment.
• Wide knowledge of Avaya IP telephony systems.
• Incident Management - work on incidents elevated from L2.
• Problem Management - trigger problem management (create problem tickets) - e.g. through observation of trends.
• Change Management - routine change execution for (mostly, though not limited to) low risk, low impact changes from TTL.
• Strong troubleshooting skills in Avaya System Administrator.
• Ability to troubleshoot and resolve problems in a systematic and logical manner, and maintain good communications with all relevant parties throughout troubleshooting process. Understand and apply existing written instructions
• SAP system; PROD 900, SAP HR
• Perform several task in Trade Marketer Excellence (TME) / Siebel 7:-
a. Performed steps in creating, update, de-activation and re-activation of “ List of Values” (LOV) and input basic fields: Type, Display Value, LIC and Language
b. Performed steps in creating, update, de-activation and re-activation of new users in the Siebel Sales application.
c. Performed daily tasks of “thin” / “thick” client installation, Database initialization & installation, troubleshoot of synchronization failure issue, assisted Global Security Management team during Siebel upgrade.
d. Deep troubleshooting in Siebel processes and services, log files, login and other environment issue that blocked Siebel to run correctly.
e. Performed steps in Mobile Client creation, de-activation, re-activation and mobile ID update.
f. Assisted local market in mass Database extract or single Database extract.
g. Performed steps in the reassignments of “Activities” after the moving account to another position, renaming user or change the Position in the Siebel Sales application.
h. Familiarized with Siebel Sales Basic i.e., login, screens, applets, views, data access, navigation, queries, target list and etc.
i. Participated in Nightly DAC restart.
j. Assisted local market in provide flat file by Centre of Excellence’s assistant
k. Work together with Centre of Excellence in:-
a. Functionality design issue
b. Critical issue escalation
c. Participated in bi-weekly meeting to discuss Incidents and Change Requests.
d. Assisted in Data Interfaces and Batches schedule
e. Assisted in coordination of the data issues and ad-hoc data related requests
f. User Accepting Test (UAT) Release
• Attached to R&D department under Integrated Telephone System (ITS), design, develop the Panasonic corded telephone for all the world market.
• Responsibility to design telephones following each country regulation which called Type Approval sample before introduce to market.
• Knowledge in PCB Design (CADIX), Circuit Analysis (PSpice) and CR5000 (Circuit Maker), link with Product Data Management (PDM).
• 5 years’ experience in PCB trouble shooting, product engineering and responsible to communicate with other teams for new model introduced.
• Main in charge and adequate for following Test & Measurement equipments:-
A) Bruel & Kjaer Acoustic Measurement (Acoustic Approval)
B) Sound Check Acoustic Measurement (CIA & TBR21)
C) PSTN21 - Equipment for measuring all PSTN Characteristics with fully computer automated, created the test suites language following required Type Approval of sales market.
D) Rochelle Caller ID Simulator (FSK & DTMF), Spectrum Analyzer.
E) Knowledge in document preparation for approval of new model before launch to market following Panasonic rules.
F) Design circuit of telephone
6. July 2000 - Aug 2005: Panasonic Communication Malaysia Sdn.
Bhd., Senai, Johor, Malaysia. (R&D, Manufacturing)
• Attached to R&D department under Integrated Telephone System (ITS),
design, develop the Panasonic corded telephone for all the world market.
• Responsibility to design telephones following each country regulation which
called Type Approval sample before introduce to market.
• Knowledge in PCB Design (CADIX), Circuit Analysis (PSpice) and CR5000
(Circuit Maker), link with Product Data Management (PDM)
• 5 years' experience in PCB trouble shooting, product engineering and responsible to communicate with other teams for new model introduced.
• Main in charge and adequate for following Test & Measurement equipments:-
A) Bruel & Kjaer Acoustic Measurement (Acoustic Approval)
B) Sound Check Acoustic Measurement (CIA & TBR21)
C) PSTN21 - Equipment for measuring all PSTN Characteristics with fully
computer automated, created the test suites language following required
Type Approval of sales market.
D) Rochelle Caller ID Simulator (FSK & DTMF), Spectrum Analyzer.
E) Knowledge in document preparation for approval of new model before launch to market following Panasonic rules.
F) Design circuit of telephone
Career Activities
Roll Model Student Award 1999 Organized by Embassy of Malaysia, Seoul, South Korea.
Diploma in Technology Electronics.
1994 - 1995: Language Research Institute, Seoul National University, South Korea. Korean Language Certificate
1991 - 1992: Technical School of Kuantan II, Kuantan, Pahang. SPMV Grade 1, MLVK Basic Certificate (Radio & TV Service)