Louai Blan

Senior Director at Wells Fargo

• United States - North Carolina
• My current job since May 2017

• Currently part of the Risk & Regulatory Enterprise program for vulnerabilities remediation on multiple tracks including but not limited to emergency patching, infrastructure, middleware, Java and End of Life remediation’s.
• Lead WIM MW remediation initiatives liaising with Middleware Competency Center including Wiki buildouts (SharePoint design) with enterprise analytical reporting on Tableau.
• Working with Triage, DMAN, iTracker, Technology Standards Center (TSC), BAR (Build & Release), SDLC, AMCT and App Central and other Wells Fargo tools
• Knowledge of Wealth Management, investment management, and trust/fiduciary businesses
• Excellent problem solving and analytic capabilities utilized to identify root cause issues/improvement opportunities, and designing approaches/programs to address those issues
• Proven ability to take project from requirements gathering to delivery to meet deadlines for internal customers
• Proven experience in building relationships with compliance management and business unit partners
• Audit or Compliance experience, including knowledge of testing principles and issue/corrective action validation.
• Experience identifying and analyzing Wealth Management data and business processes.
• Flexibility to adjust to changes in system and regulatory requirements
• Experience identifying, analyzing, and escalating issues
• Excellent presentation and facilitation skills
• Proven ability to collaborate and work independently

VICE PRESIDENT OF INFORMATION TECHNOLOGY at Garretson Resolution Group

• United States - North Carolina - Charlotte
• November 2016 to May 2017

Leading the overall Information Technology division within GRG with responsibility of P&L, day to day strategy, vendor management, end user services, infrastructure, multi-million dollar program(s) direction with overall oversight of IT functions and teams across multiple GRG locations.
 Managed the Design and Implementation of the NFL, NCAA concussion development program(s) nationwide including application dev teams, Data Management, End User Services, Automation, and Operations.
 Financial tracking and reporting of US $12M Annual IT portfolio budget (both Capex & Opex).
 Oversee teams in application development, PMO, data management, infrastructure, end user services, reporting & analytics and vendor management.
 Using .Net/SQL and Java/Mongos DB technology applying Agile methodology.
 Experience deploying and operating a public cloud framework (AWS) while replatforming/migrating hosted infrastructure demonstrating an ROI of 30-40% infra hosting cost savings.
 Expert with service design and pricing in the context of cloud-based solutions
 Skilled with cloud deployment, technical and security architecture, database architecture, virtualization, software design, software development, IP Networking, Windows & Linux, Agile development, application life cycle management, technical solution architecture, SOA, Amazon AWS
 Provide executive level reporting to internal and external stakeholders including but not limited to Court, Plaintiff and Defense reporting
 Spearhead initiatives and strategies to ensure client satisfaction and overall customer experience.
 Drive program(s) execution, build strong relationships, communicate effectively with cross functional teams and navigate complex issues
 Communicate expectations to internal teams and stakeholders to ensure business priorities, goals and objectives are clear
 Establish integration capabilities to 3rd party companies like TransUnion, law firms, Medicare and Medicaid.
 Knowledge of IP Networking, VPN's, DNS, load balancing and Firewalling.
 Familiarity with monitoring tools like CloudWatch, Stealthwatch.

CLOUD ADVISORY PROGRAM MANAGER, GLOBAL PROFESSIONAL SERVICES (GPS) at EMC

• United States
• September 2013 to November 2016

On an international assignment as head of Cloud Advisory, leading the Private and Public cloud initiatives for STC one of the Top Telecom companies worldwide, reporting directly to the GM overseeing a team that includes BA’s and solution architects.
 Developing a Cloud strategy to transform its newly built Teir 4 Data centers over the next 5 years to convergered & Hyper Converged architecture with vendors like Nutanix, EMC, VMWare and ServiceNow.
 Overseeing the Re-platforming strategic initiative to rid STC of End of Life/End of Support HW and move them to virtualized cloud platforms taking them to a virtualized X86 RHEL or Windows 2012 based on VMWare. Replatforming tracks target EOL/EOS physical X86, HPUX and Sun Solaris.
 Managing the DB consolidation initiative that includes both Oracle DB’s and MSSQL into also a virtualized x86 target platform to insure cost benefit analysis and a TCO/ROI from this initiative.
 Assess Cloud readiness with business cases both private and public including costing to retail & enterprise consumption.
 Work with STC directorates to insure common understanding around cloud products & offerings
 Provide recommendations about cloud services enablement of ongoing and planned STC initiatives

ORACLE CLOUD SERVICES SALES DIRECTOR, MEA, SALES at Oracle

• United Arab Emirates - Dubai
• February 2011 to July 2013

Led and managed Oracle’s Cloud Services Sales across Middle East And Africa with 4 defined territories, directed team of 4 Sales Managers, accountable for a MEA target quota of 10mil USD per annum for the LOB.
 Won multiple contracts with total contract value (TCV) over 5 million USD for Oracle’s Cloud in Qatar & the UAE.
 Signed a 14.2 million USD 5 year contract with the largest retailer in the Middle East and a 3 year deal totaling 6.2 million USD for a government agency in Qatar for hosted cloud services for our client’s Oracle’s full stack.
 Developed a pipeline of over 23 million USD new business by end of Q3FY12, and exceeded targets by 108% in 4th Quarter FY12.
 Designed, developed, recruited and trained a high performing sales and services teams for Oracle with responsibilities to include compete to market, grow, develop new business, quarterly accountability, P&L responsibility, customer satisfaction, to optimize Oracles’ organization and people leadership.
 Established the entire Cloud Services MEA operations, work with all divisons to assure Oracle’s standard unit.
 Personally signed Oracle’s cloud services opportunities to yield revenue above targets and grow a pipeline of sales opportunities over my tenure with Oracle.
 Managed client relationships to maximize client business value and the return for Oracle Cloud services with boardroom competence, credibility, and ability to effectively negotiate and sign deals at the executive level.
 Successfully negotiated profitable contracts to closure, liaising with internal & external commercial services & approvals.

SERVICES SALES MANAGER, PROFESSIONAL SERVICES (PS, ITS, INSS & SWG) at Gulf Business Machines (GBM) / IBM

• United States
• June 2008 to July 2009

Led a team of 6 sales reps with a personal target quota of 6 million USD for 2009, 8 million USD in 2010. These targets were exceeded by 132% (FY09) and 124% (FY10) with deal average size over 700K USD.
 In Financial Services, signed 2 online trading major deals connecting an investment company to the local stock exchange (Kuwait Stock Exchange) totaling 2.2 million USD.
 Spearheaded the Professional services (PS) team in Kuwait & the UAE (10 direct reports) and achieved a 6% revenue (net profit) increase overall in 2009 with multiple million USD deal closures.
 Managed all of GBM’s services market strategy, sales offering, planning and budgets.
 Increased GBM’s client base with a higher on-target project completions and higher customer satisfaction rates with personal recommendations from our satisfied customers.
 Managed delivery of Professional Services (PS), Networking (INSS), Managed Ops (ITS) and Software Services (SWG) sales at GBM.
 Responsible for deal structure, securing appropriate statements of work, financials, resource management, resource requirements and coordination of account planning driving revenue growth across different verticals

CONSULTING MANAGER, PROJECT MANAGEMNT BUSINESS UNIT at DEVOTEAM

• United States
• June 2005 to December 2008

Advised the GM of IT directorate at Saudi Telecom Company (STC) on strategic planning, corporate reorganization and transformation that helped cut cost by $70 million in Q3 2005 averaging one contract signing per month with annual net profit totaling over $8 million.

 Managed budgets and utilized the division's human, financial and information resources to achieve 2008 solutions sales of $8 million and exceeded total 08’ targeted revenue by $2 million.
 Built & helped operate Enterprise Project Management Offices (PMO) for the Saudi Ministry of Communications and IT (MCIT) (Public Sector), the Saline Water Conversion Corporation (SWCC) (Public Sector), and Saudi Telecom Company’ (STC) (Telecom).
 Directed business development activities including pre sales and increased billable hours by 80%.
 Implemented online trading solutions to Ajeej, Kasab and Arbah Capital in Saudi Arabia and Global Investment House in Kuwait which resulted in a multi-million dollar revenue stream.
 Supervised, coordinated and prepared project proposals, budget briefs, estimates and economic analysis.
 Established strategic partnerships with Thomson Reuters, Orion TradeSoft, Vizor, Advent, Computer Associates, Mixit, IFlex Solutions, Goya which resulted in multiple deals each totaling over $1 million.
 Guided business development and pre-sales activities for Devoteam's PM Business Unit including numerous migration projects.
 Led a 75 strong team of consultants and defined custom tailored corporate technical offerings from business intelligence and financial solutions to data warehousing, strategy and transformation offerings.

ASSOCIATE DIRECTOR, IT EQUITIES, PROGRAM TRADING AND CASH SYSTEMS at UBS INVESTMENT BANK

• United States
• June 2004 to June 2005

Spearheaded IT Equities for North America Program Trading and Cash Systems and achieved over 36 million USD year end profits with operational costs reduction to lower than 7 million USD from 12 million USD in previous years.
 Managed UBS FIX client access to UBS trading systems in a coordinated effort across regions in the US, Europe and APAC while adding 30% increase in broker connections worldwide in 2004 to UBS IB.
 Managed a headcount of 70 UBS staff/consultants direct reports which deployed applications in NY, London, Tokyo, Hong Kong and Singapore which achieved higher transactional throughput while increasing client connectivity/uptime levels.

LEAD BUSINESS ANALYST, ELECTRONIC TRADING SYSTEMS & CSET at CHICAGO MERCANTILE EXCHANGE (CME)

• United States
• June 2001 to June 2004

Implemented ILink4.2 based on FIX4.2 protocol (Financial Information Exchange) & roll out to CME's Broker Clients.
 Lead coordinator in Certification of Systems/Electronic Trading Division (CSET) on a PROD CERT team to certify Client’s connectivity/secure access to the Stock Exchange and liaised between the Operations team, Production Support, Sales channels and CME’s Clients.
 Provided leadership and guidance to institutions and businesses in managing their financial risk and allocation of assets. This included management of test process for various projects to writing plans and integration strategies.

SENIOR CONSULTANT at NORTHERN TRUST BANK

• United States
• June 1999 to June 2001

ASSISTANT VICE PRESIDENT at ABN AMRO Bank - Domestic Treasury & Branch Automation Systems

• United States
• June 1997 to June 1999

TECHNICAL LEAD CONSULTANT at HONEYWELL INC

• United States
• June 1995 to June 1997

MEMBER OF TECHNICAL STAFF at R.R. DONNELLEY LOGISTICS

• United States
• July 1989 to June 1995