مجموع سنوات الخبرة: 22 سنوات, 2 أشهر
يناير 2002
إلى حتى الآن
منسق تسويق
في أمريكانا
البلد :
مصر - القاهرة
Experience:
- an order taker in KFC, call center January 2002 up to telemarketer section telemarketing December 2003 till now( kfc, pizza hut, tikka, and hardee’s )
- course from Americana training center in the telemarketing and customer service
- I have the ability to do survey on new products
- Course on handling complaints and dealing with angry customers
- course in customer MENIA (satisfy customer needs which are unexpected)
- I have the ability to persuade lapsed customers and light users to resume their relation through introducing special offers only for them by phone
- Team leader for the telemarketing section
- Marketing coordinator callcenetr americana
- an order taker in KFC, call center January 2002 up to telemarketer section telemarketing December 2003 till now( kfc, pizza hut, tikka, and hardee’s )
- course from Americana training center in the telemarketing and customer service
- I have the ability to do survey on new products
- Course on handling complaints and dealing with angry customers
- course in customer MENIA (satisfy customer needs which are unexpected)
- I have the ability to persuade lapsed customers and light users to resume their relation through introducing special offers only for them by phone
- Team leader for the telemarketing section
- Marketing coordinator callcenetr americana
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