Business Development Manager
Prompt Trade Fair Services Pvt Ltd
Total years of experience :13 years, 5 Months
Develop pricing strategies, balancing firm objectives and customer satisfaction.
Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections.
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Direct the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities.
Negotiate contracts with vendors and distributors to manage product distribution, establishing distribution networks and developing distribution strategies.
Provided accurate feedback on future buying trends to their respective employers.
Azmeel Contracting Company (Saudi Arabia) - 2 year
Marketing & Advertising, Aug 2011 (Present)
● Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
● Instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies.
● Strengthened service development program by integrating strong mentoring / coaching elements into new employee trainings.
● Designed (and trained supervisory staff to use) new employee motivational program which decreased employee turnover.
● Grew order fulfillment portion of department by 5% within a year.
● Established strong leadership team who acquired a stellar service reputation.
• Proven ability to successfully manage three teams (60+ employees) for a five- month period during supervisory staff transitions.
• High level performance of my original customer service team.
• Developed internal reputation for excellent customer service leadership.
Technology
Software: Photoshop, Corel Draw, Image Ready, MS Project, Crystal Reports, MS Office (Word, Access, Excel, PowerPoint,
Tally 9 ERP)
Web/
Multimedia: Premier Pro, Flash, Dreamweaver, Combustion, Maya, 3ds Max, Html.
Employment situation: In permanent employment
Salary expectations: As per the Company norms
Ever Green Press & Media Adds Pvt Ltd
Roles & Responsibilities:
• Keeping up to date with economic and business developments throughout the working day
• Keeping up to date with overall business trends
• Planning and preparing presentations with through PowerPoint.
• Performing research into the market, customer trends, and competition in the market
• Using quantitative and qualitative techniques to collect useful information
• Deciding whether or not this research is useful and using it as necessary
• Preparing detailed business plans which cover relevant goals and objectives
• Looking after the company's financial resources and allocating them as appropriate
• Liaising with other professionals in the company and in other companies, including account managers
• Networking with employees from other companies and potential customers
• Attending workshops and trade fairs
● Wrote catalogs, course guides and training brochures that enhanced the sales reps' understanding of complex product features and helped them sell more effectively.
● Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.
● Produced media kit that demonstrated key marketing analytics and demographics for use in sales presentations. Efforts were credited as instrumental in closing numerous high-level deals.
Post-graduate degree - MBA Marketing