Mohit Mathur

• Stellar role in building IHG’s Offshore Development Centre by hiring 30+ IT professionals using effective branding strategy. Lead all recruitment activities
• Streamlined and established Hierarchical Team Organization by creating 3 high performing teams - Employee Solutions, Hotel Solutions & Data Services. Defined clear goals, responsibilities and vision by showcasing strong leadership to teams by identifying 3 Development Managers reporting to me. Developed a strong sense of collective trust, confidence and created mechanisms / processes to cooperate and coordinate
• Currently heading this ODC called GTC (Global Technology Centre) by providing leadership to the above mentioned teams having multiple projects primarily in Java / J2ee and EDW technologies
• Managing all aspects of the project lifecycle including extensive liaison with the customer
• With strong problem solving, technical & decision making skills, enabling effective solutions leading to high customer satisfaction and low operational costs.
• Managed timely, high-quality and cost-effective deliveries of all software projects from this ODC. Received excellent customer feedback (4.4/5) in the last Customer Survey.
• Showcased GTC capabilities to the Atlanta’s business partners and successfully transitioned new projects to offshore. Also fulfilled the resource needs in the existing projects
• Provided leadership in effort estimation, designing, developing and maintaining the enterprise applications
• Managed complex project deliveries that touch multiple geographic locations, time zones, cultures, and management hierarchies
• Introduced new processes for status reporting, risk / issue management; created various metrics; created workflows streamlining collaboration between onsite, offshore & tier 2 teams
• Increased margins by effective resource management - reducing contractor costs & sharing resources
• Single handedly managed IHG's vendor (HCL) for Staff augmentation and other services. Took several measures to save cost in the annual contract (SOW) every year. Negotiated resource rates, hiring rates, training services with the Vendor
• Continuously aligned the program scope with strategic business objectives and suggested modifications in programs to improve efficiency toward the business result or strategic intent
• Maintained 0% attrition for 3 years in the team by creating a healthy working environment. Rewarded for this achievement.
• Decreased resource cost by increasing FTE: Contractor ratio which resulted in increased margins
• Created a skill audit matrix for the team and executed it for personal development and building competence in the team members. Arranged external & On the Job trainings for the team. Personally imparted technical training to the my team and other teams in the organization
• Created technical forums within the team where people could meet and brainstorm for overcoming their technical hurdles
• Successfully completed various leadership programme & workshops like Franklin & Covey etc.

Other responsibilities
• Interacting with the Atlanta teams to make sure onsite / offshore workflow and communications are optimized
• Publishing customer surveys to acquire insight into how my customers are currently reacting to all aspects of the business. Creating and executing the customer satisfaction plan with consistent updates to the customer
• Providing weekly status reports to Onsite development managers / directors and discussing the same in weekly calls. Ensuring that the offshore team is delivering as expected, risks are mitigated early and there is an action plan to close the issues
• Reviewing candidate’s value with onsite team, implement improvements based on feedback by mentoring & coaching
• Ensuring that the resources are assigned based on their fitment to the required skills and they are planned accordingly based on work requested. Optimize profit margins, improve billable utilization, retain top talent

• Managed multiple mission critical projects. Responsible for project planning, monitoring, and control (primarily in MS Project), conducting functional / technical design reviews & managing changes.
• Involved in customer meetings, status tracking, reporting to stakeholders, steer effective and efficient translation of client requirements into solutions
• Accountable for Risk and Issue Management, identifying and resolving all risks on time, manage client specific issues /queries and coordinate with client /on-site PM / offshore team
• Responsible for resource management, team building, people management, recruitment of project staff / consultants and managing resource requirements across account
• Managed project scope, change control and escalated issues
• Handled the productivity of the team members by initiating various improvement measures simultaneously resolved problems and provide expert knowledge to peers
• Recommend effective solutions to highly complicated business requirements and technical issues
• Made sound key decisions on technical projects related to software applications & architecture
• Delivered technical architectural definition, guidelines and mentoring in Java/J2EE based applications using UML, Design patterns, EJBs, Spring, Hibernate, Web Services, Struts and other technologies. Used Rational Rose / Enterprise Architect tools for designing.
• Documented solutions, creating Use case realization, developing flowcharts, class diagrams, sequence diagrams

• Designed and developed software solutions in J2EE technology based on information needs, investigating problem areas and following the software development lifecycle

• Accountable for working as an mechanical engineer and managing a team of 3 supervisors and 55 workers engaged in production and maintenance of the Cement plant