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MOHAMMAD ZAREEF AHMAD, Freelance IT Support Technician

MOHAMMAD ZAREEF AHMAD

Freelance IT Support Technician·freelancer

India

Master's degree, MASTER

Work experience

Total years of experience: 19 years, 5 months

Freelance IT Support Technician

January 2020 - Present

freelancer

Kanpur, India

January 2020 - Present

• Provided on-call IT support for small businesses and individual clients
• Installed and configured desktops, laptops and printers
• Performed LAN wiring, network setup and router configuration
• Conducted system troubleshooting and performance optimization
• Installed CCTV systems and security solutions
• Provided remote technical assistance
Company industry:
IT Services
Job role:
Support Services

IT Support Technician

January 2020 - Present

Freelance

Kanpur, India

January 2020 - Present

• Provided on-call IT support for small businesses and individual clients
• Installed and configured desktops, laptops and printers
• Performed LAN wiring, network setup and router configuration
• Conducted system troubleshooting and performance optimization
• Installed CCTV systems and security solutions
• Provided remote technical assistance
Company industry:
Installation & Technical Services

IT Support Engineer

April 2011 - December 2019

Maahi Sales & Services

Kanpur, India

April 2011 - December 2019

• Provided field IT support to multiple client locations
• Installed and maintained desktops, printers and networking equipment
• Performed LAN setup, cable crimping and router configuration
• Installed CCTV systems (DVR/NVR)
• Troubleshot hardware, network and software issues
• Handled AMC client coordination and on-site technical service
Company industry:
22946
Job role:
Information Technology

System Administrator

January 2008 - January 2010

Asyst Computer

Kanpur, India

January 2008 - January 2010

• Provided enterprise desktop and user support
• Assisted in server maintenance and backup
• Managed user accounts and network troubleshooting
Company industry:
IT Services
Job role:
Information Technology

Service Engineer

January 2005 - January 2007

Asyst Computer

Kanpur, India

January 2005 - January 2007

• Hardware troubleshooting and printer repair
• OS installation and software deployment
Company industry:
IT Services
Job role:
Engineering

Education

CSJM University

July 2007

July 2007

Master's degree, MASTER

India

CSJM University

June 2007

June 2007

Master's degree, Economics

India

CSJM University

July 2005

July 2005

Bachelor's degree, Art

India

CSJM University

June 2005

June 2005

Bachelor's degree, Art

India

Skills

CLOSED CIRCUIT TELEVISION SYSTEMS CCTV

Intermediate

COMPONENT SERVICES

Intermediate

COMPUTER HARDWARE

Intermediate

CUSTOMER SERVICE

Intermediate

ELECTRICAL SYSTEMS

Intermediate

HARDWARE TROUBLESHOOTING

Intermediate

NETWORK ROUTING

Intermediate

NETWORKING CABLES

Intermediate

QUALITY ASSURANCE

Intermediate

TECHNICAL SUPPORT

Intermediate

DESKTOP SUPPORT

Intermediate

INFORMATION TECHNOLOGY

Intermediate

Languages

English

Intermediate

Hindi

Native Speaker

Urdu

Intermediate