Sales Executive
مجلة مزايا ويك
Total years of experience :13 years, 4 Months
• Follow-up customers and solving their problems
• Bring transactions to the company.
• The definition of the customer on the product and convince him
• The establishment of good relations between companies
• Knowledge of customer satisfaction of service
• Follow-up contracts until the completion of the contract or renewal
• A schedule for each bulletin announcements
• Quickly identify the customer callers.
• View the status of the phone to other staff
• Understanding patterns of communication
• Solving the problems of the client
• And customer satisfaction
2011 - 2012: Position:IT Support
Ministry of Water and Infrastructure - Khartoum State
• Khratoum, Sudan
Responsibilities & Duties: • Responsible for diagnosing & resolving hardware, software & end users.
• Working within a TCP/IP network environment, including DHCP, DNS and ethernet
• Involved in the rollout of software updates and patches.
• Configuring and managing backup & restore procedures
• Maintaining a wide range of computer hardware and software programmes.
• In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2007.
2007 -2008: Position:Sales Representative
El Fayz Furniture & Decoration Co.
Khartoum, Sudan
Responsibilities & Duties:
• Working as part of the sales team to develop both new and existing markets.
• Involved in developing sales & pricing strategies.
• Dealing with a diverse range of clients in the private and the public sector.
Academy Sudatel (Sodakad) Khartoum_sudan Achievement: Diploma in Computer Networks
2013_2013 Harmony Center for Lanuaguge&Computer Science Omdurman -Sudan Achievement: Diploma in Computer Maintenance
2007 - 2011 University of Scienceand Technology, Omdurman, Sudan Achievement: B.Sc. in InformationTechnology