Sales Coordinator
Faisal Jassim Trading Co
Total years of experience :13 years, 0 Months
* Process sales order on Orion ERP, coordinate with warehouse and customers for
Pre & post delivery and provide Test & warranty Certificates, COO & B/L as required
* Handle the processing of all orders, deliveries with accuracy and timeliness
* Ensure the adequacy of sales-related equipment or material
* Respond to complaints from customers and give after-sales support when requested
* Store and sort financial and non-financial data in electronic form and present reports
* Inform clients of unforeseen delays or problems
* Manage the administration, logistics and support activities required to provide effective
co-ordination to the Sales Managers/ Executives.
* Effective communication with clients, consultants by mail and telephone.
* Work against tight deadlines to ensure projects are completed on time.
* Coordinate sales team by managing schedules, filing important documents and
communicating relevant information
* Ensure adherence to laws and policies
* Analyzing market trends and recommend changes to marketing and business development strategies based on analysis and feedback;
* Oversee creation and delivery of press releases, advertisements, and other marketing materials;
* Gather and analyze customer insight;
* Nurture and enrich all external perceptions of the company and growth of market share;
* Deepen relationships with all media to ensure the most effective messaging and positioning
of the organization;
* Take calculated risks based on data-driven analytics;
* Engage other organizations within the community;
* Collaborate with sales and sourcing to develop strategic partnership activities and implement the execution framework and strategic plan on identified opportunities
* Planning and Executing comprehensive Sales, Marketing and Business development
strategies for promoting sales for Electronic Musical Instruments & Watch Business in
Retail (Carrefour, Jumbo, Lulu, K.M.Trading) & Wholesale (Fikree) market - UAE;
* Updating on the new releases for Casio & its competitors EMI/Watches on a periodic
basis;
* Visiting all the Hypermarkets (Carrefour, Lulu, K.M.Trading), Watch chain stores (Hour
Choice-Rivoli, Better Times-Citizen (Juma Al Majid), Watch House(Al-futtaim), Retail
& Wholesale stores (Sharaf DG, Plug-ins) to check promotional activities and display of
newly released stocks-POP materials, catalogs at each individual outlet
* Surveying Competitor’s pricing and marketing activities through newspapers, magazines
and visiting shopping malls and exclusive showrooms (Thomson Trading for Yamaha);
* Identifying and reaching the target market using the ATL/BTL advertising;
* Reviewing the monthly purchase, sales and inventory data from the dealers;
* Expanding the marketing & sales channel and improving of sales. through colleges,
universities and dance schools by introducing current & new lineup;
* Responsible for analyzing the sales and market situation and preparing Plan of Action;
* Analyzing and planning for the usage of advertising budget;
* Leading and supporting the distributor’s sales and marketing team with strategically
development of the brand ‘CASIO’ by giving training how to handle the brand;
* Supporting the R&D by conducting the product survey for creating improved products;
* Coordinating with Marketing team while working alongside them to construct efficient
and profitable marketing and business plans such as new product development, and
analyzing the PLC with the help of Market Survey Reports
Selling world renowned branded electronics at different showrooms spread across UAE Maintaining liaisons with the existing customers updating about new products Updating on the product knowledge, product range, and pricing on a regular basis Monitoring showroom’s day to day operation and activities. Maintaining stock inwards/outwards properly Arranging goods for inter location transfers as and when required Providing Excellent Customer Service, performing after sale service Attending meetings with management Submitting showroom’s feedback, daily sales report to the management Managing stocks inventory through Periodic stock reconciliation Survey competitors marketing activities Responsible for visual merchandising i.e., periodically changing window displays and ensuring proper item specification & price tags as per company set standards Performing random stock checks Respond to the customers queries over the phone and e-mail Coordinating and communicating with other departments Suggesting new products for selling benefits and features Monitoring and controlling stock movements with effective day to day operations on the sales floor.
Sai Krishna Institute of Management Studies Osmania University AP, India Bachelor in Computer Applications, (BCA), Computer Hardware/Software & Management Studies , First Class