Mohommed Manaz, Sales Associate

Mohommed Manaz

Sales Associate

Marketing Centre (Pvt) Ltd

Location
Sri Lanka - Kandy
Education
High school or equivalent, Certification of Accomplishment Microsoft Certified Solution Associate
Experience
4 years, 9 Months

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Work Experience

Total years of experience :4 years, 9 Months

Sales Associate at Marketing Centre (Pvt) Ltd
  • Sri Lanka
  • November 2016 to September 2018

Greet the customers and assist them in selecting the right product and provide excellent customer service.
 Responsible for educating customers about the products.
 Educate the customer related to the company unique benefits.
 Work with customer to determine their needs and then recommend the right product to solve customer’s problem.
 Operate the cash register appropriately and ensure correct billing.
 Be responsible all the time while assisting core stale staff.
 Comply with inventory control procedures.
 Maintaining monthly, weekly and daily report of transactions.
 Built productive trust relationship with customers.
 Answer customers' questions, and provide information on procedures or policies. Etc.

IT Administrator at Vision Computers & Solutions (Pvt) Ltd
  • Sri Lanka
  • November 2015 to November 2016

 Maintaining IT systems of the company.
 Verify that peripherals are working properly.
 Quickly arrange repair for hardware in occasion of hardware
failure.
 Monitor system performance.
 Maintain & update the documentation of procedures and
configurations.
 Install and Update required software.
 Manage entire purchase of inventory related to hardware
software and other IT supplies.
 Monitor network communication.
 Update system as soon as a new version of OS or an
application software comes out. Etc.

Client Coordinator (Junior Executive) at Business Machines Co (Pvt) Ltd
  • Sri Lanka
  • January 2014 to November 2015

 Representing the company to attract high potential clients and
maintain an effective portfolio through professional
Marketing.
 Handling Client meetings, following up with customers to
maintain after sales service.
 Being abreast with the emerging trends in the industry whilst
identifying new opportunities that are existing in the market
place.
 Identify requirements for new products & services to
anticipate and potentially lead the market.
 Attend conferences, meetings, and industry events.
 Contacting potential clients via email or phone to establish
rapport and set up meetings.
 Working with the team to achieve targets accordingly. Etc.

Education

High school or equivalent, Certification of Accomplishment Microsoft Certified Solution Associate
  • at Turnkey IT Training
  • December 2015
Bachelor's degree, BSc (Hons) in Management Information Systems (MIS)
  • at University College Dublin (UCD) - Ireland
  • October 2015

Units Undertaken:-  Database and Information Resource Management.  Project Management.  E-Commerce Infrastructure.  Management of Information Systems.  Management Support Systems.  Accounting.  Business Policy.  Marketing Management.  Management of e-Commerce Strategy and Operations.  Information System Development and Implementation.  Management of Organizations.  Information Systems Applications.

Higher diploma, in Computer Based Information Systems
  • at National Institute of Business Management
  • September 2014
Diploma, in Computer System Design
  • at National Institute of Business Management
  • November 2013
Diploma, CISCO certified in IT Essentials Hardware and Software
  • at Vocational Training Academy
  • January 2011

Specialties & Skills

Communications
problem solving skills
Teamwork
MS Office tools
CUSTOMER RELATIONS
MARKETING
TELEPHONE SKILLS
COMMUNICATION SKILLS
DECISION MAKING
IT HARDWARE & SOFTWARE
CONFERENCES
NEGOTIATION

Languages

Arabic
Beginner
English
Expert
Tamil
Native Speaker

Training and Certifications

CISCO certified in IT Essentials Hardware and Software (Certificate)
Date Attended:
January 2011

Hobbies

  • Reading Motivational Quotes