Mohd دانش

I work as a delivery rider In Keeta as of now

I worked as a Customer Support Executive at Tech Mahindra, handling customer queries and complaints through online chat for MilkBasket, an online grocery delivery platform. Assisted customers with issues related to missing, wrong, defective, or undelivered items, as well as payment and offer-related concerns. Coordinated with backend and higher support teams via email for complex cases and provided customers with timely updates and resolutions.