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Mohd Danish, delivery driver

Mohd Danish

delivery driver·Keeta

India

Bachelor's degree, Business Administration

Work experience

Total years of experience: 3 years, 8 months

delivery driver

October 2024 - Present

Keeta

Dubai, United Arab Emirates

October 2024 - Present

I work as a delivery rider In Keeta as of now
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Customer Service and Call Center

customer support executive

November 2022 - October 2024

Tech Mahindra LTD.

Noida, India •Remote

November 2022 - October 2024

I worked as a Customer Support Executive at Tech Mahindra, handling customer queries and complaints through online chat for MilkBasket, an online grocery delivery platform. Assisted customers with issues related to missing, wrong, defective, or undelivered items, as well as payment and offer-related concerns. Coordinated with backend and higher support teams via email for complex cases and provided customers with timely updates and resolutions.
Company industry:
IT Services

Education

C.C.S University

July 2021

July 2021

Bachelor's degree, Business Administration

India

MS Inter College

November 2018

November 2018

High school or equivalent, Commerce

India

Skills

CASE MANAGEMENT

Intermediate

COMMUNICATIONS

Intermediate

CONFLICT RESOLUTION

Intermediate

CUSTOMER SERVICE

Intermediate

CUSTOMER SUPPORT

Intermediate

DELIVERY FOCUSED

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

PROBLEM SOLVING

Intermediate

QUALITY ASSURANCE

Intermediate

TECHNICAL SUPPORT

Intermediate

Languages

English

Beginner

Hindi

Beginner